Used 2023 Volkswagen ID.4 SUVs for sale near Palos Hills, IL

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

After having a really bad experience with a major dealership, I saw the same vehicle at Driven Auto in Oak Forest. I worked with Basil who was very helpful and went above and beyond. The manager was amazing too. I have no complaints. Kudos to this dealership!

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

I didn’t have an appt but needed service asap Ernesto help me all the way & I was able to get service!

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

Great experience! Syrell was my sales guy and Davis was the finance guy, both very professional, efficient, super nice and I walked out with the car I wanted couldn’t be happier! Keep up the great work and I would definitely recommend!

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

Jim was my sales rep. He was very nice and welcoming. Jim did an excellent job at explaining all the bells and whistles Volkswagen had to offer. He is definitely thorough and patient.

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

We had the pleasure to work with Jim Jacobson. He is by far was the best salesman we?ve worked with. He gave us the best deal and was very informative. Not only was he giving us a great deal but he made sure we walked out with what we wanted. We looked over multiple options to see what would be the best fit for us. He made the long process into a great experience. I know we?ll be going back to Bill Jacob?s VW just for Jim! ??

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Great experience at City buying my new car. Got to pick out exact car I wanted and did not feel pressured at all

5 stars for Mario and Manny, extremely happy with my car and the service provided by these two

Nothing but high praise for Mario and his team. Could not have asked for better service

I can’t say enough good things about my sales experience with Marcus, Alex, and Mario! They made everything easy, fast, and tailored to my needs. After a stressful and off-putting experience at their sister location, I’m so glad I reached out to Evanston. 10/10—highly recommend!

Worked with Mario for a second time and could not have had a better experience. Very happy with my new car…

I've been in the market to buy a new car for a few weeks. Visited a few dealerships and it was such a pain either getting the car I requested ahead for a drive test or pricing gimmicks I really didn't appreciate. I hated car buying process, until last night! We drove past Castle, on a whim. We were coming back from another dealer, who ended up just luring us in even though he didn't have the car I set me eyes on (which I was told an hour earlier they had on their lot and reserved for me to check out). I was DONE! But somehow ended up talking to Ozzy. Such a NICE guy. He didn't push us, didn't overpromise, but definitely overdelivered! I was skeptical on him meeting my budget, but he didn't wink and got me approved and out the door in less than 2 hours!!! Solid negotiator and not a pushy salesman. Go see Ozzy & team everyone!

Raffi and Eryk provided excellent customer service. After providing them with the general vehicle size and range of must have options, we closed the deal. The test drive car met all my requirements and I leased it.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.