Used 2023 Toyota RAV4 XLE for sale near Laurel, MD

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I needed to replace my three month old car declared a total loss after accident that occurred out of state. Needless to say I needed a smooth buying process. That what happened!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I needed to replace my three month old car declared a total loss after accident that occurred out of state. Needless to say I needed a smooth buying process. That what happened!

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Very friendly and great experience. Our salesman Cedrick Marcelin was awesome. We felt very comfortable and at ease the whole time.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Es un buen dealer para conprar un auto Nuevo la ajente de ventas Mario arevalo es unbuen ajente de venta muy amable sabe muy bien Como tratar los clientes selo rrecomiendo acual quier persona que quiera conprar su auto que con el señor Mario arevalo quedara super sastifecho con Toda su amabilidad y su alludad atodos los clientes estoy muy agradesido con el por Toda su alluda

“I recently had a fantastic experience with Toyota’s customer service. From the moment I call in, the staff was friendly and attentive, taking time to understand my needs. The service team was knowledgeable, explaining every step of the repair process in detail. My vehicle was ready earlier than expected, and they even followed up afterward to make sure everything was working well. Truly impressed with how they made me feel like a priority throughout the entire experience!” Thank you

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

Chris Ogene was an amazing dealer!! helped us a lot through the process of buying our car. Without experience on it, we were very comfortable and confident during our decision process. He was caring, funny, confident and knowledgeable. I can recommend Chris to anyone that need to buy a car and have a great experience

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

The staff were professional and took great care of the car. The service was smooth, efficient, and overall a very nice experience.

My experience at the dealership was amazing. The staff there are amazing, but there is one type of person I want to congratulate for helping me and my family chose a car and that person is Janette Lopez. She is a wonderful sales person. She takes her time in helping and guiding you to choosing a good vehicle for your family. I had so many great experiences with her and I would absolutely recommend her to anyone that wants to buy a car. I consider her the #1 best recommended sales person for anyone that wants to buy a car.

Steve is a great salesman! Very nice and polite and professional! We had a great experience with this location overall from the Finance manager. Everything went smoothly! Thank you!!!!!!

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could