New and used 2025 Toyota Grand Highlander Hybrid for sale near West New York, NJ

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

Smooth drive. Spacious interior. Great gas mileage. Nice interior and exterior design. Easy to navigate tech. Great family car. Bought for the space due to growing family

Couldn't be any more happier with my new (pre-owned) vehicle! My salesmen was great! Finance was not pressuring me to buy anything but did go over every option. Great team! Anyone looking to buy go see Edward and Star Toyota!

I just recently purchased a new 2016 Toyota Corolla Le... And the GM Richard Provenzano...handled me so professionally... That I would definitely recommend others to this Dealership... For their knowledge, and expertise... Regarding the know how of their products.

I have my 2020 highlander serviced last Thursday and want to thank Mr. Kevin Dass for his great service ,I am a Uber driver and Kevin keeps me on the road,he always gives me a heads up if I need any additional service at my next appointment. Thanks again Kevin ,will see you at my next scheduled appointment

Mark was the Greatest to work with!!! Very easy process in getting a new car

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

I appreciate the extra time Travis my salesman put in to help me find the right car to purchase. Great experience overall.

Amazing team! I came back a second tome within 1 year! Aaron made sure he listened to what I wanted and definitely came through with all of it! I am a happy camper! THANK YOU!

I purchased a used RAV4 from the dealership. Travis was very helpful on guiding and assisting though the purchasing process & explaining all the details needed to buy the car. The New Rochelle Toyota is highly recommended.

The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!

the dealer is well experienced and very helpful, made me feel comfortable. Toyota 4 runner is awesome to drive, nice car.

Excellent Buying Experience, Very Pleasant Sales Staff no pressure made the process of turning in my older leased vehicle for a new one very easy

No pressure approach, honest opinions and suggestions from the sales representative. Car was promised and delivered on time. No issues with this transaction and I would visit this dealership and salesman again.

The saleman are good . I worked with John Parra . althought at the end I miss the opportunity to close the deal, but they are all very nice to me . Thank you Toyota

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

My service was prompt and courteous. Cody McCarthy explained everything to me and updated me when necessary.