Used SUVs for sale near Innsbrook, VA

Mike is an excellent service rep for Crown Acura. Very customer service oriented. We have been dealing with Mike for years and always had a good expereience.

This is my 2nd time buy a car from Richmond BMW. The experience was great. Steve Learner is very knowledgeable and detailed. And the finance manager was great as well.

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

Been within the dealership for 9 years and just bought our second new car from them. We never gave a second thought about where to get a replacement for our previous BMW.

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Great customer service. Wonderful team players. I'm very satisfied with Crown Acura. I will be happy to recommend family and friends. This is the second car that I purchased from here. Special shout out to Shaun.

2024 refresh Willy’s edition 2 door soft top , love the refresh, most notably the radio 12.3” upgrade, I’ve owned 5 wranglers in the past starting with the 1988 model , prior to the 2024 I had a 2 door 2011 . Well built , great driving on an off road , amazed at the little turbo motor, smooth, great acceleration and gas mileage, around 20/21 in winter and 23/24 in summer , which I think is great considering the size , shape and 33” tires etc. overall super happy with my jeep , for me the refreshed Willy’s edition is the sweet spot in the line up

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

We have owned various cars in past to include Chevrolet (Monte Carlo), Cadillac’s Deville/Eldorado), BMW’s (740i/740IL) and Volvo’s (240/244/V70) and now 2018 Volvo SUV XC90 T5. So far the XC90 out performs all of them with respect to comfort, ride, safety features and even gas economy is very good for size/weight of vehicle. Only draw back is premium gas required for this car but I have used mid range on/off and no noticeable loss of performance. Also most people that have seen our XC 90 make positive comments on color, wheels, interior, storage space, etc. Also purchased the T5 model with 7 seats for the family and three grandkids. Excellent SUV for the past 4 yrs (35k road miles). Recently purchased an Endurance extended warranty to 133k/5 yrs. We expect to drive this SUV like other Volvo’s 150k miles or more.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

Visibility and size are what I need. 4WD, clearance for snow. Rather tight interior, not suitable for more than two. Auto Park is very confusing. Not auto parallel Park. Car will stop while backing out of parking space, won't move if a somewhat complex procedure is not followed.

This is my second Lexus. I originally had an ES 350 which was a wonderful car. I am very happy with the Lexus RX It drives nicely, is roomy, spacious, comfortable, and is an excellent car to own

Great bang for the buck. I went with the Advanced package. Lots of convenience features like heated steering wheel, automatic dimming hi beams, adaptive cruise control, etc. Touch screen would be nice but I use Android Auto so most of what I do is voice command. Regardless, the touch pad is pretty easy to learn. Handles great. Sport Mode is fun to drive with SH-AWD and Adaptive Suspension. Looked at Mercedes, BMW, Audi, Lexus and Infinity. Reliability was near the top of my list so that eliminated Infinity and the 3 German cars. Just put $4500 into my wife's BMW for various repairs and wanted to try to avoid doing that with my SUV. Also wanted something to last 200K or more. Liked the Lexus but even the F Sport left me feeling like I wasn't connected to the road. That was what I liked about the Acura, it was fun to drive.

Our salesman, Jonathan is a true professional. The dealership made this a painful experience. Never going back. The only reason we put up with 2 days of getting jerked around was because they were the nearest dealership that had the vehicle we wanted in stock. We'll never return.

Brandon stern was great! Handled my issue and got me in a beautiful car

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.

Connor Flowers and team went above and beyond getting my vehicle back on the road. Excellent communication during the process! They got the job done and I?m very satisfied!

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

Curtis was wonderful to work with. Absolutely no surprises or dealer tricks. He’s a true professional. Also, credit must be given to the dealership for letting their sales staff act in a straightforward and professional manner. I’ll come back to Sheehy Ford in Ashland.

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

Purchased a used truck several weeks back and found several issues with my truck. My salesman Benjamin Ainsa went to bat for me and with Mr Singh helping out the issue was resolved. I met with Jeff Dowdy in service and he took care of me. I want thank each one for their assistance in resolving the issues. Thanks gentlemen for the great service you provide.

Great car. I compare it with a high-end Mercedes that I own, Volvo is generally better built, more comfortable especially on extra long trips, quieter on the road, and intuitive in most use cases. The Bowers and Wilkins sound system is definitely superior to anything I’ve heard in high-end vehicles. The interior design is minimalistic, and the car lacks the prestige that comes with the price. From a reliability stand point, it has never put us down, and has almost completely overcome the early Goole system glitches.

Harry Zagami and Mike Carson made my pre-owned purchase flawless! Great team at Sheehy Richmond. Harry just kept saying "no problem" when I asked for his help with arranging the test drive. Harry was able to arrange a convenient transfer from another Sheehy partner further north. This saved me a much longer drive as I was driving from Hampton Roads. Mike made the test drive and purchase process easy and painless. Thanks to the Sheehy Richmond customer satisfaction policy I got brand new Goodyear Eagles included at no cost. All this happened just in time to dodge and incoming snow event!

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Nice interiors, good spaces, great color, perfect for family and daily use, engine in perfect conditions, the seller Juan Gonzalez from Seminole Toyota help me a lot in the right choice

Cannot reach under the console, Blindspot on the passenger side and seats are not very comfortable. Otherwise, the car is a very nice car and has decent pick up power for just the four-cylinder.