New and used 2025 Subaru Ascent SUVs for sale near Alhambra, CA

I do all my service here. They are friendly, knowledgeable, and helpful with coupon savings, too.

My wife and I went into this dealer late on a Wednesday evening. We intended to buy a used car and a mere few hours later, ended up going home with a brand new vehicle after test driving a few with the help of Jonathan Ledgar-Hurtado. He, and everyone else we interacted with, was very kind and patient despite the late hours and we appreciate their efforts to help us go home with a new car.

Excellent job for regular maintenance of my car. The service desk knew exactly what was needed and explain the nature and time frame. I was asked if I would like a complimentary car wash which was great. In the past I did not know if this was standard. It was nice to be asked.

I worked with Brandon Baucom in their service department as my 2018 Subaru Forester’s Eyesight system went out. He was very helpful and made sure that I got as much assistance as possible to not only get the parts ordered but he also had timely follow up. After I had been in contact with Corporate, he took over coordinating my unique situation. Great customer service and friendly attitude. Brandon has made me a lifelong customer of Ocean Subaru and just confirmed my love for the Subaru brand

The people who worked at the desk were very kind and polite. They took the time to explain everything that was done. But whoever worked on my car did not reset the alert that says my car needs service. So every time I start my Subaru it states i need immediate service. I have also been waiting on a sensor part for my Forrester since December 2022. I have not heard anything yet and have reminded them about the part twice already.

Friendly service and customer service with quality

Service was quite fast when I brought my car in for something I thought would take a few hours. They had it done in about 1 hour and I was quite pleased.

Although I was not happy with the service wait time of a scheduled appointment on a Saturday that I specifically stated that I would be waiting for my vehicle and just a routine maintenance, I still had a wait time of 3+ hours. This was only the 2nd time I had a service scheduled appointment and I had the same wait time the first time that involved updating services on my new vehicle purchase. I have been contacted by the dealership customer support, Tykia Howard, who has been extremely nice, understanding, responds quickly, and is trying to resolve and bring this issue to the appointment scheduling and extensive wait time problem from happening in the future. I do need to give 5 stars to the service rep., Armando Carlos. He was very nice and understanding to my frustration to try his best to reduce the wait time within his control. I would have given given an overall rating of 2 stars but with the service and customer reps of Armando and Tykia I have upgraded my rating to a 4 star hoping that the next time I will not have this same issue.

Sandy Perez really helped me from the start I booked my appointment through fixing my car problem. She’s been so helpful even arranging an Uber ride back and pick up to/from work. She’s always gave or texted me an update of what’s going on with my car. I do really appreciate her help and she’s very kind and nice. Nice work! Keep going!

The customer service at Subaru of Monrovia was exceptional! But the salesperson Shanye Daniels was extraordinary! She listened, was patient, and met all of our needs for finding and helping us through the process of purchasing not only one car in December but also one in January! It felt like shopping with a friend than just a salesperson. She went above and beyond for us! If you want purchase a Subaru this is the place! Don’t forget to ask for Shanye Daniels! 😉