Used Nissan Murano for sale near Lancaster, NY

Service was efficient and fairly fast. Mike communicated everything. The price did not make me gasp.

Appointment in out ?. Very little wait time for completion. Friendly and respectful of my time. Clean facilities, was available for any questions I may of had.

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

I absolutely LOVE this car. the ride is smooth, comfortable seats and has great pick up with speed. I feel like I'm sitting in luxury. gas mileage is quite decent. I've owned it for 5 years now and intend to keep as long as possible. the only downfall is the towing capacity is 1500 lbs

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

Everyone was nice , patient and very helpful. I’d recommend them to anyone. Specifically Frank, Ash, Mark and Eric. Thanks again love the truck

We just traded our 2020 for a 2024 Murano. We particularly like the exterior looks, design and chrome. Interior is stylish, comfortable and functional. Our 2020 did not require anything other than oil changes and tire rotation. Murano is the only model we have bought twice. Crown Nissan is a fantastic dealership. Our Sales Consultant was Cathy Voogd, best buying experience ever.

Excellent customer service! Asia is the best. It was actually the nicest service appointment because of her.

I purchased my 2018 Murano brand new. It is still the wonderful machine it was upon purchase. Very little maintenance required outside of the standard. I love everything about it. Visibility can be tricky with the interior design on the driver's side when rounding a corner, it is hard to see what might be coming your way. Otherwise, my Murano (this is my second one) is a reliable gem to own. I LOVE NISSAN CARS!

Basil service has been great to me. I have bought quite a few cars from them. Any time I need service they go out of their way to make sure everything that is needed is done right the first time. Could not recommend higher!

Seemed straight forward and easy to deal with. Everyone was pleasant and all business. The car was as described, and we got the deal done quickly. I highly recommend Basil Ford.

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

Courteous. Timely. Welcoming. Staff very knowledgeable. All service accomplished. All service explained. Highly recommend West Herr O.P.

The 2021 Nissan Murano that I just purchased is beyond excellent. I can't say enough how I appreciate and enjoy this car, from the looks, performance, and cost. It surpasses all my expectations and I'm happy to have this car. The salesman, Ian Simmonds was top notch. From when I first entered the building he greeted me with a smile and made me feel welcome. He went over all the details of the car I wanted and he went above and beyond to make this experience, fast, easy, and me leaving as a satisfied customer. I would highly recommend Car Shop when making your next car purchase.

My salesman Brian Howe was phenomenal in every aspect of buying and purchasing a car or an SUV that we did. I wish the best of luck to him and I’m very happy with the dealership. Thank you very much we really appreciate your hard work Jay Schrutt

I had a fantastic experience leasing a Rogue! The communication was top notch and my salesperson Joe was the best, everyone is so incredibly nice and helpful, I would highly recommend and will be a return customer for sure!!

Amazing personel that work at this Dealership. Zack is the consummate professional along with their sales manager Matt. I highly recommend using West Herr Nissan for your next vehicle purchase or lease. Honestly wins the day everytime!!! Thank You All! Brian Britzzalaro

Only 16000 miles on it. Had trouble with radio, software fix, hath back seat d trouble with seat going down when pull releas latch at 2000 miles, had to have broken plastic piece replaced. 1 engine mount had collapsed, when took in for radio repair. Had to have that replaced. All was under warranty.

Pleasant and very efficient in resolving all my vehicle issues Work done in a timely manner

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

Family has purchased 4 Hondas from Martin Ford at West Herr Honda in the past year, 3 new and 1 used. Martin is honest, kind & caring and the deals frankly couldn’t be beat, better than I expected after doing a ton of research each time. Best prices on trade-ins by far, allowing us to purchase higher trim cars than we thought we could afford. I can’t say enough about Martin, this dealership and West-Herr in general. Honestly and Integrity at a car dealership in this era - go figure!

I’ve had a Platinum for 6 years and no issue whatsoever. Very comfortable on long drives and options galore. I’m at 130k mile and still doing great.

Excellent service, Had my Nissan Muranno in for oil change and tire rotation, inspection. Service is excellent at West Herr . Highly recommend. Joseph who took care of us was right on schedule knew everything needed to be done. So professional and very nice! Thank you very much!!

Even that I have a misunderstood the sealer really have a good sale manner and friend sale.. Also care about your expectation when you look for buy a car. I will recommended for your next car. Thank You for the service.

I’ve owned this car for 5 years and have loved it. I was in a rear end accident where the car went under me and the car took that damage. After getting it back from the auto shop I’ve driven it for 4 years with no issues. The guy in the Lexus said he would buy one based on how well my car took that accident. Super comfortable to drive, good cameras and blind spot.

This dealer was amazing for us. Fast easy and very communicative. No bait and switch. Very up front. I am feeling old because seemed like everyone was young.

Only Issue I have it’s friction between leathers seats and middle console. Avoid leather seats, Dealers can’t do much with this issue to be fixed. Other on that it’s a great vehicle.