Used Mercedes-Benz SUVs for sale near Roselle Park, NJ

I would like to take the time to thank Ms Patricia Medina Service Manager at Mercedes Benz in Union NJ. I brought my car in for service June 12, 2023 and a problem occurred. I went to Patricia office to explain my problem and right away she made me feel safe, and comfortable. Patricia was so professional, thoughtful, kind and understanding that after talking to Patricia I felt relieved from the stress that I was experiencing. Right away Patricia took care of the situation. It is a great feeling to know that there are people like Patricia Medina that takes there job serious and care about the people they work with. Thanks again Patricia for your professionalism. You are the best.

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

Searching for a convertible for a few months since the wife wanted white with red interior convertible. So, I wanted to take a moment to share my recent experience at Ray Catena, and specifically, my interaction with Anthony Aiello. From the moment we walked into the dealership, Anthony greeted us with such warmth and made us feel like family. His polite and friendly demeanor instantly put us at ease. We had the opportunity to test drive the car and Anthony patiently went over all the features, ensuring that we had a thorough understanding of everything. I must say, it was truly a no-brainer for us to seal the deal with Ray Catena, primarily because of the exceptional service Anthony provided. His knowledge and enthusiasm for the product were infectious, and it was evident that he genuinely cared about our satisfaction. I cannot recommend Anthony and Ray Catena highly enough. If you are in the market for a new car, I urge you to visit their dealership and ask for Anthony. You won't be disappointed! Thank you again for your time, and patience you showed us please. Not the first Mercedes and won't be our last. Thanks Again Ray & Anthony!!!!

Very happy with my purchase from RBM Alpharetta. The car has a very comfortable interior with all the features available. Handles well in town and on long drives. Good acceleration for such a big vehicle. Love the contemporary exterior.

I was worried about financing, but Jean, the finance manager, got me approved quickly. Drove home in a Jaguar F-PACE Premium, and the whole process was hassle-free. These folks really know their stuff. Recommend

I have this car for almost 6 years I have no major problem at all. We always use this for long drive and short heavy cargo. Excellent SUV.

just like to say that I am enjoying my Toyota and would recommend this dealership as well as the vehicle to my family and friends excellent service! over all I had a great salesperson as well as customer service.

I have owned glc300 AMG line for two years and I have positive things to say about it. Only critiques I have of this vehicle are the lack of more screens as there are still analogue speedometers on these year model. Interior could also be of higher quality materials. Rear is good

Thanks to such professionalism this dealership made my car purchase a smooth process. I would recommend this dealership to anyone and use them over and over again.

As usual, the service at Smythe is exceptional. Doug MacAdam was my Service Advisor for this visit and di everything he possibly could do to make this a stellar service visit. I required a Loaner for this visit and Doug got me an XC60 (the model I have driven for years) so that I would feel comfortable driving it. My husband brought his car in for service the following Monday & Doug arranged that I pick my car up on the same day so that we did not have to make 2 trips. Tom Coward has been my Service Advisor as well in the past and he, too, does everything to make the visit smooth and stress-less. I love Smythe Volvo and have been a customer since the early 2000's and I would not go anywhere else to lease, buy or service my cars! Thank you so very much!!!

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

Your Service Adviser, Bruce is the best! Always both professional and friendly, explaining what maintenance was necessary to be performed.... .. ... ... ....

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Jack Goldberg is the best and got me the best deal on my new Mercedes! I live in NYC and when I first went to a dealership near my house they didn’t have much inventory and I’m addition didn’t really care much. I called Ray Catena and was able to find the best deal possible with the lowest monthly payment possible. Jack gave me additional 100 miles for free to make up for the travel time. I am so happy with his service and will definitely refer him to friends and colleagues! Also his associate Sean was fantastic as well Showing me all The cool features of the new car! Great job!!!

I had a great experience working with Tom Cola. He was very helpful in explaining everything about the vehicle and all details about the paperwork. It was a very swift completion of work order by him. Very experienced and friendly sales person.

Honest, friendly, knowledgeable, no pressure to purchase... Giuseppe is the perfect ambassador for Mercedes Benz and Ray Catena

I've worked with Anthony many times before. He has always gone out of his way to get me the best deal possible. Extremely professional highly knowledgeable and easy to work with. I highly recommend him.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Awesome experience buying my new 2024 Acura Integra! Thank you Anthony for going above and beyond for me! Any looking for a new car see Anthony he’s the best!

This car met all my needs and more. Love the interior and the way its moves. So comfortable and reliable! Very pleased with this car!

I recently purchased my 2024 Mercedes-Benz GLS 450, and once again, Ahmed Abdeldayem delivered an outstanding car-buying experience. This is the fourth car I’ve purchased from Ahmed, and every interaction has been nothing short of exceptional. Ahmed’s professionalism, transparency, and genuine commitment to customer satisfaction make him a true asset to the dealership. What keeps me coming back to this dealership, however, isn’t just the incredible sales experience—it’s the amazing service department. Chad Kaplan, my service advisor, and Annmarie Albaro, the service department manager, are simply the best in the industry. They consistently go above and beyond to ensure my vehicles are well taken care of, providing prompt, efficient, and top-tier service every single time. If you’re in the market for a Mercedes-Benz, look no further than Ray Catena. Whether it’s working with Ahmed Abdeldayem for your purchase or trusting Chad and Annmarie in the service department, you’ll experience unparalleled professionalism and care. Thank you, Ahmed, Chad, Annmarie, and the entire team, for always making my experience a memorable one!

i learned my best approach would be going to an authorized dealership. i knew the car year & model that i wanted. i started compiling an excel list with all the car details. i google searched all mercedes dealerships starting in NJ (figured used car conditions there would be better) & noted all the mileage, prices, interior/exterior colors. i went through all of them, & wasn't too impressed & seemed a bit out of my price range for good mileage. the very last dealership i came across was Silver Star Motors in Long Island City. i checked their Certified Pre-Owned List & they had 2 exact options that i would be extremely happy with (light beige interior - which was harder to find!). the mileage & price for both options was a total steal compared to all the other dealerships.. a steal deal by far! I sent in on Sunday (they were closed) the submission of interest to schedule a test drive. I got a phone call from a rep at Silver Star Motors on Monday morning, who eventually connected me to Diana Sokolova. She called & texted me, first making sure that they actually still had both cars. She was very friendly, professional, direct, and prompt with all the replies. Quickly confirmed that both cars were indeed in store, & that i could come in to check them out. once i got there, she immediately welcomed (i didn't have to wait an hour or so like the previous experience at the private dealership), & took me straight to the cars, which were side by side next to each other. i already had a preference between the 2 options, & was able to test drive the main preference in no time. they had to shift about some cars to bring it down, i was very surprised how fast it was done. Diana was very knowledgeable & answered all of my questions with assurance. She definitely also helped pace out the test drive longer so that i could feel extra confident that the car in test was the one. she never rushed to end the test drive, much appreciated! After the test drive, i was certain to purchase. The price was exactly as advertised, no hidden fees, or anything. They advertised that as such, truly is the case.. again no hidden fees! I wasn't able to get the price down any, but the price was already so good. Great price, unbelievable mileage, perfect condition as used. The car was practically new! After finalizing, Diana was amazing once again! i had to call to set up and purchase car insurance, she helped make that process extra easy and smooth. With that done, i had the chance to drive home with the car right away. I made a request on numbers that i like for a license plate, & by luck it all worked out with the timing because of Diana's handle! Got exactly what i wanted! It was getting late, Diana & the whole Silver Star Motors team was indeed able to get everything in order at the end, & i was able to drive the car home on spot! (otherwise would've had to return the next day) I'm a beyond happy customer at Silver Star Motors; & I'm still completely grateful for Diana's amazing help with the 1st time purchase! If I'm ever back in market, they have my complete loyalty - will go directly to them! Diana is the best! Can't thank her enough! Hope my review is helpful! Diana + Silver Star deserve it!

Richard was professional and attentive to all of my questions. He even gave me a lift from the airport to the dealership! Everyone there was genuinely nice. I truly felt I was dealing with friends. This dealership is the best!

I am very happy with my new purchase. BUT. The Braking system is jerky when applying the brakes and when sitting at a stop light if there is a small incline the vehicle rolls backward. A little unnerving to say the least.

I purchased EQE 350/25 , I request the quote on Saturday and finish all the numbers over the phone and I pick up the car on Tue (my day off) . The transaction was very clear and smooth . And the price was a lot lower then other MB dealer ( i requested the quote for the same model EQE) Highly recommend Down Morris the sales person who help me on this deal El precio y los números que dan en este concesionario fue el mejor entre varios concesionarios que estuve averiguando, Los precios fueron confirmado a través del teléfono y correo electrónico en el mismo dia que llame y en dos dias fui y recogí el carro.. La vendedora Down Morris fue muy profesional y gentil .. 지난 2년간 저희 가족이 차를 3대 구입하였습니다 ,이 딜러가 좋은점은 가격가지고 장난을 안치고 전화와 이메일로 모든 딜을 매듭짖고 , 딜러에는 차 픽업하는날 시간정한후 가서 서명하고 차픽업만 해서 편했습니다, 물론 제가 의심이 많아서 항상 같은 모델을 주변 딜러에 문의하고 비교한후 결정을 하지만 항상 이 딜러의 가격이 최고의 가격이더군요 이번 EQE 경우는 다른 딜러에서 오천불 다운을 원했던 월 리스 가격보다 몇불 적게 나왔으니까요 .. 차도 딜러 대모가 아닌 13마일 뛴 새차였고요 . 다운 모리스라는 외국인 딜러인대 차분하게 말 길게 안하고 (제가 영어권이 아니라 긴말 싫어해요) 너무 편안하였습니다 .

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Maintained their always high standards in the midst of the coronavirus challenges. Excellent service for the car. Easy scheduling and quick turnaround while fully respecting the additional risks that the virus posed in the pick up and delivery of the car. They will always get my business.

The staff was great and professional. Always there when you have questions or need assistance. Wonderful customer service.

I like the option of the natural wood steering wheel, 21 inch tires and wheels trailer hitch if needed. The entertainment center is great, heated and cooled seats Have customizable controls. The SUV is just the perfect size not too big and not too small. Took it on a 9 Hour Rd. trip my kids love to drive it. People who look into the car make comments of how great it looks inside as we drive by in parking lots! Lots of room for passengers and luggage

After getting rejected for approval in different dealerships Auto Expo was the last one in my list. The staff Sam helped me with all the details and now I am driving the 2017 Mercedes-Benz E300. Big thanks to Auto Expo and Sam!

Great car but I miss v6 as my 2017 gle had. Also the ambient light could be brighter. I also have the night/sport package and love the amg rims)