New and used 2025 Mercedes-Benz Sprinter 2500 cargo vans for sale near Tempe, AZ

If you are reading this review you, most likely are doing the same as I was a few weeks ago. I apologize in advance for the length of my review. But feel it is important and no, neither me or my daughter are associated with any dealership in this review except as a buyer. My oldest daughter was looking for a quality smaller ( my words not hers) suv. We looked at many pictures and read many articles, looked at specs, features and reviews she settled on 3 models by 3 different manufacturers. Next step was to physically sit in and drive all 3. We eliminated the first and went to the 2nd dealer. The salesperson at second dealership didn’t know their inventory. Sales actually said he didn’t think they had the model my daughter wanted to test drive. We pointed out two on the property and their reply was, “I thought that one was sold and I forgot about that one? I will go see if I can get keys?” His knowledge seemed very limited. He didn’t ask many questions. We like the car however, we did not feel comfortable with this dealership. On to the 3rd dealership. We asked the salesperson if they had a specific model in stock? Their reply was “we only have one” We said great, can we test drive it? next question was….Are you serious about buying one because I have to get it out of the showroom?” After hearing those words I wanted to just leave but my daughter wanted to sit in it and drive this specific model as we came from Tempe and Gilbert. My daughter opened her little purse, whipped out a business card from the dealership across the street said “well….. it’s between your model and a model across the street” the salesperson got the car but would not allow us to take it on the freeway. We wanted to evaluate freeway noise. The salesperson never asked our names and had limited small talk and told my daughter about 2 option on this specific model. The model was not the right fit but part of that could be the representation. Perhaps the last 2 dealerships felt as if my daughter wasn’t a true buyer, however, if that was the case they could of asked a few simple qualifying questions and perhaps make a judgment but they didn’t. This leads me to Mercedes Benz of Gilbert. My daughter wanted me to look at some specific versions of the model she wanted. She talked to a lady named Felice. Felice actually returned my daughters call listened to my daughters wants, needs and desires and made suggestions and my daughter made a appointment for a Friday.To meet withFelice. She was by far the most knowledgeable of all the sales advisers we had met. She asked questions to make sure we all were on the same page. I for one appreciate this as I do not like wasting my time going in a wrong direction, especially on a Friday. Felice was not only knowledgeable but appeared to be friendly and sincere. We found the car that spoke to my daughter ( her words). Felice asked good qualifying questions of which my daughter had no problem or hesitation answering. We came to a meeting of the minds. I have bought more cars than I can remember, of very different varieties but I need to say, so far this was a feel good comfortable buy. Next step was paper work, ok.. I honestly thought this was going to be where the deal could go sideways, we went to the office of a man named Claudio. He explained different option my daughter could purchase or not. He explained in a no nonsense way. Some absolutely made sense others not so much for this specific Mercedes Benz. He wasn’t pushy or arrogant he simply explained the features and benefits of the options. I have walked out more than once at this stage especially when I was young and I would need financing. But everything we were told by Felice was said by Claudio. In summary this is a well organized, friendly business one I will highly recommend to my family and friends Great experience!

My car is my life. I make my living traveling to all parts of Arizona. I can not afford any down time for vehicle problems. I recently visited your dealership and I was treated with excellent service. A service rep named Jay took care of me. I was in and out and back on the road. Efficiency in service is important to me and have found it difficult to find great service in the past. Great job guys! PS I enjoyed the snacks, I had not eaten all day

Drove into Phoenix from Oxnard. Had car trouble and had no time to waste. Your dealership was awesome. I have never received service as fast as your team provided. A guy named Jay lead the efforts. I got home just in time for my sisters wedding. Thank you for your great service.

I'm so happy with this service for the new Mercedes cargo van I will recommend to everybody

Excellent car buying experience. I felt this dealership put my needs first, ahead of their own. They acted with integrity, honesty and professionalism at every step, which is a refreshing way to buy a car. Also when returning for follow-up maintenance, again they exceeded my expectations. It was my first Mercedes purchase and this dealership was hands down the best, compared to others visited. The facility is top-notch, the people are kind, friendly and customer focused. There was zero pressure - it was a truly professional experience. Plus a more than fair deal. This is an excellent dealership - was obvious the people are focused on operating with highest integrity. Would definitely recommend!

Purchased a pre-owned vehicle. No pressure! Beautiful dealership - best experience We’ve ever had and we’ve bought many vehicles over the years!