New and used 2025 Mercedes-Benz GLS 450 SUVs for sale near Watertown, MA

My agent was very friendly and professional. This survey is not in regards to the person that assisted me. I dropped off my vehicle for b service repairs almost $800 and I brought up the fact that my vehicle has been making when I reverse after it being parked for a couple hours. I left my car for about 6 hours and during that time it seems like nobody inspected the issue. I was told I had to bring the vehicle back in on a different day which is an inconvenience. The vehicle was already there.. I left a video with audio of the issue. There?s definitely something faulty or not working properly because the noise the car is making does not sound normal. Again my agent Jamie was great but I was hoping whoever serviced my vehicle could have done a better inspection to identify what?s going on instead of having me bring the vehicle back into the shop.

Excellent service from Jesus at Mercedes Benz Westwood! Very professional and car looks like new! Would def recommend this dealer to friends and family in the future

Car was fixed quickly very good communication. I had check engine light come on. Done on time and they also helped me on my electronics.

Satisfactory. The repairs were on time. The customer service and service representative was very efficient and effective ? and cordial ,clear effective communication skills ? I have been with Mercedes Westwood for over 18 years.

Absolutely great service. Have been a Mercedes Benz customer for many years. This is the best service department we have experienced. Service advisor is without doubt the best.

Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!