New and used 2025 Mercedes-Benz GLE 350 SUVs for sale near Norton Center, MA

My agent was very friendly and professional. This survey is not in regards to the person that assisted me. I dropped off my vehicle for b service repairs almost $800 and I brought up the fact that my vehicle has been making when I reverse after it being parked for a couple hours. I left my car for about 6 hours and during that time it seems like nobody inspected the issue. I was told I had to bring the vehicle back in on a different day which is an inconvenience. The vehicle was already there.. I left a video with audio of the issue. There?s definitely something faulty or not working properly because the noise the car is making does not sound normal. Again my agent Jamie was great but I was hoping whoever serviced my vehicle could have done a better inspection to identify what?s going on instead of having me bring the vehicle back into the shop.

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Excellent service from Jesus at Mercedes Benz Westwood! Very professional and car looks like new! Would def recommend this dealer to friends and family in the future

Car was fixed quickly very good communication. I had check engine light come on. Done on time and they also helped me on my electronics.

Satisfactory. The repairs were on time. The customer service and service representative was very efficient and effective ? and cordial ,clear effective communication skills ? I have been with Mercedes Westwood for over 18 years.

Absolutely great service. Have been a Mercedes Benz customer for many years. This is the best service department we have experienced. Service advisor is without doubt the best.

The most important aspect of a review is customer satisfaction/service. My service representative Ray Machado is THE best…always informative, always time to explain the need for service, etc —-and all in a friendly manner.

Excellent experience everyone goes above & beyond to give you the best experience purchasing your new Mercedes they make you feel cared for & truly give the best customer service. Everyone is friendly & smiles & are professional. Best experience I ever had I definitely would recommend purchasing your next vehicle with Viti Mercedes 😊

Viti exceeded our expectations. Their service department went above and beyond any experience I’ve ever had with any dealership! Our convertible top was stuck in the open position on Cape Cod. The service manager Tony picked up the phone at 7:30 am on Monday, my car was in the shop Tuesday morning. Russell, our service rep, called Tuesday afternoon car was ready for pickup Thursday. To top off my experience they delivered the car back to the Cape Cod!!!!! The absolute best experience of my life with a dealership!!!

Very professional, personable and efficient dealership. They offer fair trade-in values and have great prices. Overall, highly positive customer experience!

The BEST dealership to have your Mercedes serviced. Russell Machado is also the BEST service advisor there is. I highly recommend this dealer for their attention to detail and their professional and friendly approach to service!

Frank Georgio is the best!very professional and friendly! Honest and communicates very well! Highly recommend!