New and used 2025 Mercedes-Benz GLE 350 4MATIC for sale near Richmond, RI

Was there on 4/12/25 … cold day but Mike Gomez was great ..was looking at used Benz ..was just looking that day ..but b/c of Mike letting me test drive 2 Benz … now I know what I want & will return to Benz of Warwick & give Mike the sale !!

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Armani was phenomenal to work with!! He is super professional, attentive and kind. He went above and beyond with customer service!!

Frank Georgio is the best!very professional and friendly! Honest and communicates very well! Highly recommend!

I highly recommend Armani Marfeo in sales. He helped me every step of the way,making the process seamless. He is detail oriented and kind, answering every question or finding the answer from others when necessary.

Mike did a great job. I think he’s their newest sales person, but he knew his stuff and knew to ask for help when he needed it. He was easy to work with, adapted well to our needs and got the transaction done fast. Car dealerships are often frustrating and normally pretty infuriating. This purchase was refreshingly simple. Great car too! GLE 450e

Within minutes of emailing this dealer, I received a call back from Chris Larkin, the internet sales contact. Chris was at all times diplomatic, friendly and helpful. He confirmed a number of details about the car i was interested in. Chris also followed up on regular intervals with me. Even though - for unrelated reasons - I wound up buying a BMW from another dealer, I cannot rate my interaction with Chris highly enough. One of my friends will be replacing her Mercedes soon and I will absolutely recommend MB of New London as the first place to shop.

NLON Carriage House has the best customer service. I am always amazed at the personal response and care that I receive. I enjoy the waiting room which is clean and relaxing or the option to.have a car.

Can't say enough about our experience with the service department. We have a Sprinter van converted to a dog and cat grooming salon on wheels. When we are down we can't work. The service department always finds a way to get us up and moving again in the fastest possible time. Although we live only 20 mins from another dealer we choose to drive the hour plus it takes just to bring our van to the most honest, hard working dealership we have had the experience of working with. Thank you!!! Wagz and Wigglez

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.

The most important aspect of a review is customer satisfaction/service. My service representative Ray Machado is THE best…always informative, always time to explain the need for service, etc —-and all in a friendly manner.

Excellent experience everyone goes above & beyond to give you the best experience purchasing your new Mercedes they make you feel cared for & truly give the best customer service. Everyone is friendly & smiles & are professional. Best experience I ever had I definitely would recommend purchasing your next vehicle with Viti Mercedes 😊

Viti exceeded our expectations. Their service department went above and beyond any experience I’ve ever had with any dealership! Our convertible top was stuck in the open position on Cape Cod. The service manager Tony picked up the phone at 7:30 am on Monday, my car was in the shop Tuesday morning. Russell, our service rep, called Tuesday afternoon car was ready for pickup Thursday. To top off my experience they delivered the car back to the Cape Cod!!!!! The absolute best experience of my life with a dealership!!!