Used 2024 Mercedes-Benz CLA 250 for sale near Fate, TX

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Very pleasant experience. Did not feel pressured. Finance manager explained all options. I already had financing but he offered various alternatives that fit better. Sales agent was very knowledgeable, transparent and patient reviewing all features of the vehicle.

I must say, after reading some of the previous reviews, I really wasn't sure about this place. But Emmanuel Ngoka (Manny) made things Happen!!! I was unable to drive my vehicle home that day, but when I say Manny DELIVERED and Made it HAPPEN...he did exactly just that!!! He drove my new vehicle and delivered it in person to my home. I live over 2hrs away and he made it possible. Despite the previous reviews Please ask for Emmanuel Ngoka...I PROMISE he will take care of you. Very Professional, Personal and very Dedicated to this company. He truly cares and it shows. I recommend him!!! 10/10

This almost was a horrific experience with what we went through to get the car which was advertised on the internet but it turned out to work out with the EXCEPTIONAL SERVICE we received from Manuel (Manny)! He explained the process, took us on a test drive and explained some of features and was very patient with us. Its when we went to the Finance department we almost left because they tried to insist that the luxury package of $2998 (adjusted to $1998) was added in addition to all the other standard fees. They eventually removed the fee but then there was no charger for the car and they wanted us to pay for it but Manny saved the day and took it upon himself to get a charger ordered and working on the car to be delivered (we paid $1.00 a mile (( over 190 miles)) to have it shipped. Now just waiting on the car to be delivered. Thank you Manuel for all of your help!

Jermal was a fantastic salesperson. Had all the car facts, provided plenty of reading materials to make an informed decision and never once felt the pressure to buy anything. Everyone we encountered in the dealership was very friendly and plenty of smiling and joking going on showing me it was a good place to work. Highly recommend and will return on the next one!

Just purchased a Ford Expedition Max. Ray Fuentes was great. We had the car checked out by a mechanic and it was as advertised. Ray went out of his way to work with us. Very pleased