Used 2023 Mercedes-Benz CLA 250 for sale near Richland Hills, TX

I LOOKED AT SEVERAL USED BMW PRIOR TO PURCHASE THE ONE FROM SILVER STAR AND THEY WERE ALL HAVING ISSUES OR THEIR SALES MAN WERE PUSHY AND MAKE ME UNCOMFORTABLE , BUT AT SILVER STAR FROM THE MOMENT I WALKED IN I WAS APPROACHED BY RAY AND HE MADE ME FELT AT EASE HE WAS VERY INFORMATIVE AND HE KNEW BMW VERY WELL AND HE DID NOT TRY TO SELL ME A CAR AND HE JUST INFORMED ME AND ALLOWED ME MAKE THE BUYING DECISION , AFTER TEST DRIVE HE SHOWED ME ALL THE SERVICE THEY HAVE DONE TO THE CAR PRIOR BEING OFFERED FOR SALE WHICH MADE ME AT EASE OF KNOWING THAT THESE GUYS TAKE CARE OF THE CUSTOMERS,

This was the best car buying experience I’ve been through. Everyone I met, spoke to and met at Go Luxury Auto Group was friendly, professional and answered every question I had. The experience was effortless. Buying a car as a woman can be difficult. Sales reps are often condescending and don’t give you the time you need. Go Luxury Auto Group made me feel important every step of the way. Bryan is doing a phenomenal job and if you’re thinking of purchasing a luxury vehicle, this is the place to do it.

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

Great dealership! Very professional and Mike went out of his way to make sure we reviewed all the cars we wanted to see.

Easy to work with. Car was exactly as described, no surprises. 15 minimum, needed 4 more words....

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live