New and used 2025 Mercedes-Benz C-Class sedans for sale near Allen, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

My experience at Mercedes Benz McKinney was stellar! My sales rep, Glenn, was courteous, friendly and kept in touch throughout the entire process. The finance team was great, and it was a pleasure working with Chris. Highly recommend this dealership!

Overall good buying experience from this dealership and sales Manager. Negotiations went as expected and received new car instructions very well mannered. All suggestions are appreciated.

Daniel was very helpful, honest, and open through the process and while there was an error in the price quote for my Volvo XC90, Brandi and Daniel were able to quickly take ownership of the situation and work with me to reach a . Overall, it was a seamless process to purchase a vehicle at Volvo Grubbs and I look forward to bringing my car back for service. Financing was also a quick, but productive and thorough process with Rick (believe that's his name). Just make sure to keep on to the Latte machine in the Infiniti dealership. Huge bonus :)