Used 2024 Mercedes-Benz C-Class for sale near Mesquite, TX

Jermal was a fantastic salesperson. Had all the car facts, provided plenty of reading materials to make an informed decision and never once felt the pressure to buy anything. Everyone we encountered in the dealership was very friendly and plenty of smiling and joking going on showing me it was a good place to work. Highly recommend and will return on the next one!

I purchased my first car here and the process was so amazing everyone was so kind and tentative. I will send me entire family here if they need a quality vehicle.

Mr Miekal Hinson is a breath of fresh air for your company. I have visited several car dealerships, and his professionalism, competence, and experience made me feel comfortable in buying from your establishment. He went above and beyond in accepting my phone calls on Sunday and his day off to ensure the highest level of customer service was achieved. While other departments within your establishment made it difficult in the transaction of purchase, Mr Hinson remained steadfast in answering my questions and concerns. Mr.Hinson is deserving of any and all promotion, as it is well earned and deserving for his hard work and dedication to your organization. He is a great reflection on how professionalism, dedication and integrity looks for all to emulate. Please Mr. Hinson if you are thinking of purchasing. He is ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ car salesman

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

Had a great experience at Texas Toyota of Grapevine. Sean Castillo made everything really easy. He was super helpful and kept me in the loop the whole time. The service was quick and convenient. I’ll definitely be coming back next time my vehicle needs anything.

Great experience here! Came in and left quickly with a car. Mr. Adam Sadek did a great job explaining the terms of my agreement and giving a break down of my payments. He provided great customer service and great advice!

Great prices and fast and friendly people. Would certainly send anyone I knew looking for a Pre Owned vehicle here first. I had the greatest sales Person Serita Miller.

I talked to Damon for a week about a Volkswagen car and he gave me all the information I need. I am living in the Houston area, so he kept in touch with me during the week to let me know that the car was still available for sale. He added $15 for the test drive out of his pocket so that i try the car. He was friendly and approachable during the transaction as well, and he was answered all the questions I had, without being annoyed. I recommend him and Hertz Car Sales.

Jorge was easy to work with. He and his manager Darren were straightforward with me without nonsense. I?d buy from here again. A friend told me he?d had a similar experience.