New and used 2025 Lexus RX 350 SUVs for sale near Sierra Madre, CA

Overall, the level of care was great. Sergio, my advisor, was very helpful and personable and assisted me with all of my questions and concerns.

The service was top notch from the minute I pulled into the service driveway. I was promptly greeted and told that a service advisor would be with me momentarily. My service advisor was friendly and went over the his service recommendation and explained his rationale for it as opposed to the one I had selected. He promptly checked me in. The waiting lounge was very comfortable and well stocked with beverages, magazines, and computers to use, if necessary. I was regularly updated via text, and when it was time to pick up my car, the process was as simple and straightforward as when I dropped the car off.

Experience was great and the customer service of the service advisors was great also. Will be back

I was in and out, reliable, speedy, & easy to work with. Definitely bringing my other car here as well!

Going to be honest, when I walked in and no one greeted us, or not having anyone at the front desk was slightly disappointing. The staff at the parts department was just looking at us without saying a word to us. But after one of the employees let us know that the sales people were in a meeting and one would come and help us in just a minute. Then came Jack. Jack was very helpful in 1. Finding the perfect fit car for us 2. Getting us a FANTASTIC deal on our car 3. Making us feel valued and important Overall I can’t say enough good things about Jack and Nick in Finance! 100% ask for Jack to help you find your dream car!

I was reached out by Edgard against my query for a quote. From the get go he was super helpful and clear. He gave me a great deal and spent some 1.5 hour on the phone to go over all the numbers for the lease. Once I had all the numbers laid in front of me ( like MSRP, sale price, cap cost, adj cap cost, base rent, tax and final monthly premium) I knew I was getting a great deal. Next day I went in and he along with his manager assisted me with professionalism and I came out a happy customer. Will definitely recommend these guys.

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

Hands down the best car buying experience I've ever had! AREZU (AZ) is truly amazing! I've been having a very difficult time finding a GX 460 in a specific trim and color locally in the SF Bay Area. I found the one I've been looking for, only issue it was at BH Lexus, 400 miles away...turns out, not an issue at all!! AZ went above and beyond to earn my business and make it very easy. I filled out the credit application online at noon, AZ had the car delivered to me in San Francisco at 7pm! Talk about service! Talk about going above and beyond.. I've been to most of the Lexus dealerships in the Bay Area and not one has come close to the level of professionalism and customer service I've received from Jim Falk Lexus Of Beverly Hills. Aleem drove up to deliver the car and flew back to Los Angeles! He was more than helpful and patient walking me through the paperwork and going over the features of the car. A true class act. Thank you AZ and Aleem!

This was my 1st 5,000 mi maintenance with Lexus. Everyone was polite and professional. I was surprised with the live video update. It was great seeing the process!

With no appointment made I have been helped right away. Sal my advisor is great at explaining everything in details. Thank you Sal for your guidance.

Ron Holbrook had our vehicle ready and waiting for us when we arrived. The whole process went smoothly and didn't take longer than necessary. He definitely raised the bar as far as car shopping experiences go!

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!