Used Lexus NX 350 for sale near West University Place, TX

Usually, oil changes are a snap. However, today?s oil change took 3 hours. The facility is under construction but i think the service reps were overwhelmed. i guessing it was done on a timely basis but no one let me know if was ready. The ?status? feature was not helpful.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Mr Garcia kept me informed about my vehicle and he provided me with a loaner car as well the repair was done in a timely manner

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

finance is usually the longest part of the car buying experience. Technology has sped things up at Northside Lexus. I spend more time at a restaurant.

It's a wonderful automobile. legendary Lexus comfort and handling and a pleasure to drive. The price point is no longer a bargain, but it's worth the cost.

Two things to mention. First about Grubbs. Second about the Care by Volvo Program. First, Experiences of a dealership are always dictated by the quality of the people you interact with. My representative was Simon Saba and from the moment we spoke first time on the phone he worked to make the acquisition of my next Volvo as smooth as possible. Through test drives plus a loaner over a couple of days while my XC 90 were serviced, helped me narrow my choices to 2. When my wife came to the dealership he took the time to explain the details and showed the difference between the 2 cars. Once we made a choice the switch was painless and to less than a couple of hours. Simon made the paperwork simple and has handled the whole post sale process as well. And when I say that my selection process too a month it shows the dedication and follow up Simon did. So in short if you are going to Grubbs ask for Simon and your Grubbs experience will be great. Second point; If you are considering leasing a vehicle you need to look at the "Care by Volvo" program. One simple monthly subscription fee covers the car, maintenance, and get this, car insurance. No money down. if you are not satisfied with the car turn it back in after 5 or 6 months no questions asked or trade for a different model. At the end of the 2 year period just turn in in and pick up a new one. Unbeatable

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

This dealership was amazing we were in and out maby one hr everyone was so nice and it was so fast really enjoyed this was a great experience for a dealership! ask for Danny G

This is the SUV that’s perfect for me. Comfortable, quiet, great tech and great HP. Looks great. Love the heads up display, the digital rear view mirror and the surround view camera. This is the SUV to purchase if you want a small powerful luxury vehicle to drive in comfort

David is always great and responsive. He always keeps us informed and thoroughly explains everything. He always takes excellent care of me my wife and my fathers cars.

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

I have visited many dealerships over the years and noT one compares to Northside! From the quality cars to the exceptional customer service, Northside is second to none! I would like to give a personal shout out to Herb Mills and Tyler Stephen’s who are in used car sales and quite dank Lt phenomenal!! Pay a visit and request them...I assure you won’t be disappointed!

Outstanding Performance handling quiet inside smooth while in motion. Very hi tech and easy to navigate controls easy to read manuals recommended price is just right for a luxury car.

From the inquiry to the purchase …by far this was the most pleasant auto purchase I have experienced. I live out of state and had faith in the dealership after my first contact with them. Doug answered all my questions and went out of his way to make the purchase a positive experience. Though I live out of state, I will definitely contact them if I am ever in the need for another automobile. I appreciated their professional manner along with their personal touch in the way my car purchase was handled. 😏

I traded in my Mercedes ML350 for this. Mainly because gas prices are exploding and wanted something safe and more affordable. The NX250 does not require prem. gas and drives amazing. If you are looking, I would check out the Mazda as well, but you get a lot for the Lexus base model minus a moonroof which should be standard. I have had a 2003 RX and 2009 RX both same size as the 2022 NX. Love the new touch screens, but you will find that with every other car brand for much less. If you want luxury, this is the car to buy. Beautiful.

Arif was very knowledgeable of the work I needed done on my car. He went over payment plans, etc. He also madd sure I was able to get a loaner. Thank you Arif for your services.

I like that the new model is a little bigger. It drives like the luxury vehicle that it is and handles very well. Hugs tight turns and accelerates very quickly. Interior is very comfortable. Yes it’s true that the new technology had a few kinks but I believe that’s been fixed. As far as your car not recognizing you when you get in, it has to be in park to load. Simply hit settings on your display and touch your name. Although the cost increased considerably for the 2022’s so has everything else increased in price. I do love the paint and new design . In the sun it looks like a sparkly gold pearl. I have had it for only 4 weeks but loving it. I also can’t begin to say enough about the amazing customer service at Germain Lexus of Naples. Every staff member is friendly and happy and so ready to help. From my sales person, Paul to the technology tech Tyler, my service advisors Rick and Lori, and finance guy Steve. The absolute best!!!!

They told me the 8 year old car I was buying was as n good shape. That was an understatement this car was phenomenal in like brand new condition. This was my first online buying experience of a car over 9 hours away (by car). Needless to say I was apprehensive. I am a picky car person like them clean all there and looking like new. All I can say is mission accomplished- great car great dealership!!

Mark was a pleasure to work with Everything was done right Highly recommend Westside Lexus

Lisa was fantastic in helping us find the right car at a price we were happy with. She was honest and clear which made our shopping experience superb!

Herb walked us through buying our daughters first car. He was very knowledgeable and made the whole process super easy. We have never had such a smooth and pleasant time purchasing a new or used vehicle. Brent in finance got us over the line in what seemed record time. We would 100% recommend using this dealership.

The sales representative followed up on a question, showing a desire to help a customer. Impressive.

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

Sales Associate his name "Ty Spensor" is very much informative guy.Manager Chris and Ty Provided all information starting from the vehicle choosing to financing.They made the Process very easy.I like the way they deal with me.Mush appreciated with their trust worthyness.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Service advisor Kevin Martinez is very knowledgeable and helpful. He updates me the duration of service. Great customer service. Excellent service. I really appreciate it.

Salesman M. Steele was excellent throughout the process. He provided in depth and detail information about my car that made my experience pleasant. I recommend this dealership to anyone who wants a personalized experience.

With reservations: The car looks great and drives well. I think it is overpriced compared to other cars with similar features. I was given written information on licensing that was incorrect and required a significant amount of time to correct. Additionally, the infotainment LCD is not always intuitive and can't always provide the features I'd prefer.