Used Lexus NX 350 SUVs for sale near University Park, TX

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

2024 NX 350 F Sport has some great options I didn't know I'd ever need. Being able to customize just about everything is great. The Lexus system itself is easy to use but takes getting used to coming from a 2019 Jeep Compass Sport. Heads-up display, the large display screen is great, although I will say the climate controls are a bit awkward to use. It's easy enough to turn off, but turning it on is another issue. The safety features are awesome, from not being able to open the driver door if traffic is coming from behind to the lane assist, I am super happy with it. The F Sport has some giddy-up that is no joke, there are settings you can utilize; Eco, Normal, Sport, and Sport +. Each one has its advantages and disadvantages, but all are top-notch. The interior has a beautiful, sleek design that screams luxury. The only thing it is missing is the panoramic sunroof I am used to. That being said, I am very happy with my purchase.

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

Minnie (Salesperson) was great to work with. I wish I was able to buy a car from her but I went another route. She is great!!

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

Easy to work with. Car was exactly as described, no surprises. 15 minimum, needed 4 more words....

It's a wonderful automobile. legendary Lexus comfort and handling and a pleasure to drive. The price point is no longer a bargain, but it's worth the cost.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

I traded in my Mercedes ML350 for this. Mainly because gas prices are exploding and wanted something safe and more affordable. The NX250 does not require prem. gas and drives amazing. If you are looking, I would check out the Mazda as well, but you get a lot for the Lexus base model minus a moonroof which should be standard. I have had a 2003 RX and 2009 RX both same size as the 2022 NX. Love the new touch screens, but you will find that with every other car brand for much less. If you want luxury, this is the car to buy. Beautiful.

Cayman J. was my salesman that did a great job getting me the deal I wanted. He was pleasant, courteous, and was a blessing to work with. I was able to drive off with my low-mileage Rav 4 without hassle. Great experience! 😊

I like that the new model is a little bigger. It drives like the luxury vehicle that it is and handles very well. Hugs tight turns and accelerates very quickly. Interior is very comfortable. Yes it’s true that the new technology had a few kinks but I believe that’s been fixed. As far as your car not recognizing you when you get in, it has to be in park to load. Simply hit settings on your display and touch your name. Although the cost increased considerably for the 2022’s so has everything else increased in price. I do love the paint and new design . In the sun it looks like a sparkly gold pearl. I have had it for only 4 weeks but loving it. I also can’t begin to say enough about the amazing customer service at Germain Lexus of Naples. Every staff member is friendly and happy and so ready to help. From my sales person, Paul to the technology tech Tyler, my service advisors Rick and Lori, and finance guy Steve. The absolute best!!!!

Our experience with Alfonso Jaubert was phenomenal, he was very knowledgeable and helpful in making our visit the best we’ve had in a while. Kudos to a great employee!!"’

Jermal was a fantastic salesperson. Had all the car facts, provided plenty of reading materials to make an informed decision and never once felt the pressure to buy anything. Everyone we encountered in the dealership was very friendly and plenty of smiling and joking going on showing me it was a good place to work. Highly recommend and will return on the next one!

This is the SUV that’s perfect for me. Comfortable, quiet, great tech and great HP. Looks great. Love the heads up display, the digital rear view mirror and the surround view camera. This is the SUV to purchase if you want a small powerful luxury vehicle to drive in comfort

From entry to exit, my salesman, Tracy Brown ensured my experience was very good. His professionalism, patience and outgoing personality made my car purchasing experience easy and quite enjoyable. I inquired about tire and dent packages, and because of his knowledge and ability to clearly communicate the various services packages offered and their usefulness, I purchased most of them. Thanks Tracy and the Park Place Lexus Family for a wonderful car purchasing experience.

Outstanding Performance handling quiet inside smooth while in motion. Very hi tech and easy to navigate controls easy to read manuals recommended price is just right for a luxury car.

Very well managed non pressure Lexus dealership that’s focused on my satisfaction first. We have been with the service department for 12 years and could not be more satisfied with experience and the loan cars!

With reservations: The car looks great and drives well. I think it is overpriced compared to other cars with similar features. I was given written information on licensing that was incorrect and required a significant amount of time to correct. Additionally, the infotainment LCD is not always intuitive and can't always provide the features I'd prefer.

My sales associate, Brian Safianow , could not have been nicer. He was a great listener and quickly assessed my needs. Dealership manager, Gary Venner, was involved in the process. The entire process was painless, fun and Brian provided concierge level customer service. Additionally, the technology department came to my home to provide a thorough tutorial on the different features of the vehicle. I am very pleased with the car,its many features and that subliminal new car smell. Park Place Lexus Grapevine treats their customers like royalty! This is my third experience with them, and I highly recommend them for the personalized, professional and exceptional service that they provide.

Shout out to Park Place Lexus in Grapevine Texas. There customer service was excellent. A special thanks to Abraham Sotomayor and Erin Young. I will definitely continue to purchase my vehicles at your dealership. Thanks again.

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

I was greeted promptly and escorted to service reps desk. Check in and the work on my vehicle was completed quickly.

It’s a great place to buy a vehicle and get serviced. I will not go anywhere else. Friendly and helpful people!!

Perfect. Work completed in an expeditious manner. Kept well informed. Jordan was superior of which goes without saying, then the assigned mechanic and their work product quality should be beyond reproach and exceeding my expectations. Thank you as always for looking after our Jeep and out family.