New and used 2025 Lexus NX 350 Luxury AWD for sale near Channelview, TX

Good experience at Westside, I just want to complain about the receptionist at the front, not Billy, he is very nice, is the 2 girls at the appointment desk , she got my wrong telephone number and said I didn’t schedule for service, I told her if I didn’t schedule, I won’t have come, she found my correct phone number and schedule my appointment without mentioning about your awesome service that you have individual Advisor , she just didn’t care, she shouldn’t be doing customer service , fortunately, my wife saw Billy at the front , he helped us introducing us to Wilber Escobar , my name is Say Chee, I was there at around 10:35am Friday 7/1/22

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Mr Garcia kept me informed about my vehicle and he provided me with a loaner car as well the repair was done in a timely manner

Service advisor Kevin Martinez is very knowledgeable and helpful. He updates me the duration of service. Great customer service. Excellent service. I really appreciate it.

They are the best!! The only dealership I will deal with! Easy process, attentive. Make you feel like you matter and not just money signs

Dealer facility was ultra clean. Jeff the service coordinator explained in understandable terms the problems and the solutions to my car issues. He had excellent communication skills.

David is always great and responsive. He always keeps us informed and thoroughly explains everything. He always takes excellent care of me my wife and my fathers cars.

This dealership was amazing we were in and out maby one hr everyone was so nice and it was so fast really enjoyed this was a great experience for a dealership! ask for Danny G

From the inquiry to the purchase …by far this was the most pleasant auto purchase I have experienced. I live out of state and had faith in the dealership after my first contact with them. Doug answered all my questions and went out of his way to make the purchase a positive experience. Though I live out of state, I will definitely contact them if I am ever in the need for another automobile. I appreciated their professional manner along with their personal touch in the way my car purchase was handled. 😏

George Ross worked diligently to help me select the RX I wanted, keep me informed as to the delivery status, and explain all the controls whe I picked up the car.

Salesman M. Steele was excellent throughout the process. He provided in depth and detail information about my car that made my experience pleasant. I recommend this dealership to anyone who wants a personalized experience.

Dennis was extremely helpful! Would ask for this advisor again. Brought car in for emergency repairs (oil pressure and AC). He provided a loaner and ensured repairs finished timely.

They told me the 8 year old car I was buying was as n good shape. That was an understatement this car was phenomenal in like brand new condition. This was my first online buying experience of a car over 9 hours away (by car). Needless to say I was apprehensive. I am a picky car person like them clean all there and looking like new. All I can say is mission accomplished- great car great dealership!!

Mark was a pleasure to work with Everything was done right Highly recommend Westside Lexus

Great service at Sterling McCall Lexus! From the process of buying the car to Tim in the service department. Very accommodating and knowledgeable! Sterling McCall is a great place!