Used 2019 Jeep Wrangler Unlimited SUVs for sale near Mantua, VA

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I’ve owned a Sahara unlimited for 2 years then purchased a 2019 sport unlimited, hands down the two best cars I ever drove, they don’t exceed in any one category besides getting you where you need to be in style!! I’ve loved every minute of my jeep wrangler!!

Excellent. I was attended promptly, felt i was guided correctly, and vehicle was returned promptly.

My Wrangler has the 2.0T engine and gets an average of 23 mpg. No issues mechanically at 52,000 miles; it drives like a Jeep-which makes sense. The interior is stylish and comfortable; AC and heat work just fine for Upstate SC climate. The soft top is easy to flip up and total removal isn't that much more trouble. Radio is great, media mode has a slight lag but stays connected once paired each time you use it-it doesn't automatically connect Bluetooth. The only knock I would have is that the USB or USB-C causes the entire radio to short out periodically. I love my Jeep!

This was a great experience. Our sales person, Moose, was very personable and knowledgeable on the vehicle we wanted to see and test drive. Our purchase was relatively easy, and we weren't left sitting and waiting for any length of time. We highly recommend this dealership and Moose.

Great to have a fun vehicle to year round adventure! Top came off right away and kids love it, but it is for me to have fun all year!

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

It drives smooth. It is roomy but not to big. It is classy with power windows and locks Easy to take off the front top.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

This was exactly what I was looking for. I have wanted this vehicle for the longest time. I made a great decision. Love my Jeep

Nick and Alladin were wonderful! Nick helped with the details and Alladin with the test drive and showing me all the features!! Both were wonderful and I absolutely love my Rubicon!!! Even the finance gentleman was phenomenal (Sadly I don't remember his name). It's been 3 months and it's still my favorite vehicle I have ever purchased!! Thank you all!

Jimmy at Carmart. was absolutely terrific. Out of the dozens of times I have bought a car from anyone this was the most smoothest ever one that I felt no unease about. Jimmy took care of a problem after the sale with no hassles even picked up and delivered my wife while his crew worked on the car. By far the best dealership I have ever worked with. If you’re looking for an honest dealership that you don’t feel will cheat you this is the one.

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

Nasir my sales rep was attentive from start to finish. We encountered unforeseen issues that almost cause me to throw towel in but he would not let up. We appreciate all the hard work put in by Nasir and I am enjoying my Rav4, thanks again.