New and used 2025 Jeep Grand Cherokee L SUVs for sale near North Druid Hills, GA

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Best dealership I have ever worked with. Incredible customer service and truly cared about what was most important to us and our timeframe without pushing us and a different direction or to speed up the process. Best sales rep ever, if you ever go ask for Tee. She was a rockstar and knew so much about what we were looking for and was able to answer every question. Thank you so much, and we look forward to making our purchase soon.

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.

Thanks to ALL OF YOU, I GOT THE CAR I WANTED, and I could not be happier...Thanks again for making it happen for me!!! DEARCI and MAGDALENA!!!!BOTH of you were GREAT!!!!

Stephen and the managers were very helpful to me and my family. We drove 2 hours and caught them right before closing and were given the upmost attention.

This dealership is AWESOME!! In all my years of buying cars, I've never had such a pleasant experience with the entire process! Even the finance manager was an absolute pleasure to work with! This dealership was more than an hour away from my home, and WELL worth the drive. Not only was the car priced well, and in excelent condition (used G80 Sport), but the customer service is what puts them over the top. I will ABSOLUTELY make my next car purchase from here. Hour plus drive and all. They definitely made it worth my time! Thank you for what you do guys!

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

We have bought more than 10 cars from Troncalli, and have ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purchase, our sales guy had an emergency another stepped right in for him, allowing us to take delivery quickly. THANK YOU to Trevor, James, BILL, and of course Clifford. This is a top notch dealership and I appreciate them tremendously.

My service advisor is responsible for making my visit?s at Paulding Dodge Keep a pleasurable one. Of all my years as LM transportation manager I?ve had tons of contacts with many dealerships/ professionally and privately. In all my years Jeremie Trout is as customer oriented as anyone I?ve ever delt with. Seriously he should be recognized for his outstanding job. If I was still managing I would hire this young man in a minute, because of his attitude and commitment. I seriously hope that this dealership doesn?t let someone steal this guy from them. Because an unappreciated employee will leave for another opportunity. I?m just saying I really hope that is not the case. And just know I have no affiliation with gentlemen whatsoever, and never met him until my visit.

Team was professional and service was quick. I had an oil change and one week later, my oil light came back on. I recommend they make sure the oil light is reset before customers leave.

The few minutes that I spent with the dealership was very good and it would be better if I could see them in person and look over their inventory I know that they have a vehicle that will fill my needs