Used 2021 Jeep Grand Cherokee L for sale near Grandview Heights, OH

Upon arriving I was greeted by a service person. He was less than personable and seemed like I was bothering him when I approached. I was told to wait and he would be with me in a moment. Another service person came back to their desk and asked if I needed help. She was very friendly and the opposite of the first person. She couldn't have been more helpful and was a pleasure to talk to. I believe her name was Kris? She definitely turned my opinion around after helping me. I would have given a pretty sour review before she stepped in and assisted me. Based on my experience dealing with her this review went from a 2 to a 5.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Excellent dealership with wonderful staff. Guy was a great salesman and provided a lot of helpful information.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Todd was great , left with my car running great and smooth riding. Love my Hyundai Santa Fe. Thanks Shane for selling me the best car ever!! Love it I won’t go anywhere else!!

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I had an AMAZING experience at auto boutique! My sales person Tina was AH-mazing. I never felt pressured and she went above and beyond for me. I love my new car so so much. I highly recommend this dealership

Had an oil change and a tire rotation. Todd Montgomery was polite, thorough and very knowledgeable. Got me in and out very quickly which was a big plus.

Makeena was absolutely amazing to our family. Our family’s conflicting schedules make it hard to shop for cars together, so our time was quite limited. When we showed up with 35 minutes left till close, she was very busy and still took the time to acknowledge us with a very welcoming smile. We were a little hesitant about Auto Boutique since we hadn’t heard of them, but the selection and Makeena made us want to return over the weekend. We had a couple cars that we considered looking at elsewhere, but Makeena’s willingness to stand in the rain with us, and patience as we rejected multiple cars made us want to continue to work with her and see to that she got the sale, because her attitude earned our business. I probably won’t trade in another car here as I really believe the appraisers could have put more money into the trade, but we accepted the deal with no regrets. We will be recommending to anyone we know looking for a car to visit Makeena, and we look forward to taking her more of our family’s business. Thanks Makeena!

Helped my son purchase his first car today. Went to Autoboutique. Was greeted by Frank Ford. We were very pleased with the fast friendly service that we received. We pretty much knew the car we we wanted. We took a test a drive and decided to purchase it. Everything went fast and smooth. Seemed like everything happened behind the scenes and was just taken care. I highly recommend that if you are in the market for a quality used car stop up and see Frank at Autoboutique

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

My experience was great. I knew as soon as I saw my car that was the one. The people were very informed, kind and helpful.

David McDorman at Byers Jeep Chrysler was extremely helpful and patient with my Grand Cherokee purchase. The Grand Cherokee is perfect! My purchase experience was very easy and there wasn’t any pressure selling. I recommend Dave and Byers for your next purchase.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Dauda was great! He answered all our questions. Would highly recommend going to see him at the dealership. Did not feel any pressure in buying. Thanks Dauda, we live the car.

I bought my used 2022 Maverick from Ricart and have been happy with their sales & service ever since! Always pleasant in the service department, went above & beyond when some grease was left on some things in the interior, detailed the whole inside and fixed the undercarriage cover (new hardware too) from getting my oil changed at a Firestone store (never again, Firestone😣). Their services are modestly priced, with some discounts too. Everytime I go to Columbus I drive through their car wash, works great! I will continue to use Ricart for purchasing and service😁

Great experience! Thank you for being helpful, honest and patient as an expensive purchase was thought through!

I had a great experience getting my RAV4 serviced by Christopher Curtis at Germain Toyota. He was very knowledgeable and friendly!

Tony and was quick and awesome! Bobby and I had a great time with paperwork, weird huh?! And Tom was great being that he understands my genius. I love this place!

I recently worked with Jerod and Chris to purchase a 2013 Dodge Charger. While Chris has only been with the dealership a short time, he was very helpful with his knowledge of the vehicle. Jerod was also great to work with. I did not feel I was pressured into making a decision on the purchase, but they were trying to help me to decide if it was the right vehicle for me. I would highly recommend this dealership. From the moment I walked in the door everyone was very friendly and seemed to honestly want to help me.

This dealership took great care of my family and I. Great waiting lounge. popcorn slushies and coffee! I will return for all my CDJR vehicles!

Jim Sowers worked with me and my very restrictive buying options. His patience and professionalism goes well beyond great. I will continue to buy from them based off this one amazing experience.

Excellent people extremely fast no issues. No pushy sales people if I am browsing. Recommend

They worked with me to find what is was looking for. The experience was quick and easy. I will buy from them again.