New and used 2025 Jeep Grand Cherokee SUVs for sale near Hiram, GA

Repair was completed as requested and on time. The service manager explained all that needed to be completed but primarily 3 batteries. Customer service supplies coffee @ snacks while wailing.

This dealership is AWESOME!! In all my years of buying cars, I've never had such a pleasant experience with the entire process! Even the finance manager was an absolute pleasure to work with! This dealership was more than an hour away from my home, and WELL worth the drive. Not only was the car priced well, and in excelent condition (used G80 Sport), but the customer service is what puts them over the top. I will ABSOLUTELY make my next car purchase from here. Hour plus drive and all. They definitely made it worth my time! Thank you for what you do guys!

My service advisor is responsible for making my visit?s at Paulding Dodge Keep a pleasurable one. Of all my years as LM transportation manager I?ve had tons of contacts with many dealerships/ professionally and privately. In all my years Jeremie Trout is as customer oriented as anyone I?ve ever delt with. Seriously he should be recognized for his outstanding job. If I was still managing I would hire this young man in a minute, because of his attitude and commitment. I seriously hope that this dealership doesn?t let someone steal this guy from them. Because an unappreciated employee will leave for another opportunity. I?m just saying I really hope that is not the case. And just know I have no affiliation with gentlemen whatsoever, and never met him until my visit.

Got service done in a timely manner and kept us informed during the process. The service advisor, Jerrimie, was polite and professional. Thank you so much!

This was a typical 2 hour oil change. Staff was courteous as has become expected. And and and and and and snd and and 25 words

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

Very helpful and an overall good experience. I would recommend them and would use them in the future.