New and used 2025 Jeep Grand Cherokee for sale near North Decatur, GA

Tee was phenomenal!! She got me into the car I wanted ! From her customer service and energy down to her speed was incredible! Go to her if you want Great Customer Service. I will tell everyone I know about Rick Hendrick.

Best dealership I have ever worked with. Incredible customer service and truly cared about what was most important to us and our timeframe without pushing us and a different direction or to speed up the process. Best sales rep ever, if you ever go ask for Tee. She was a rockstar and knew so much about what we were looking for and was able to answer every question. Thank you so much, and we look forward to making our purchase soon.

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

Very helpful and an overall good experience. I would recommend them and would use them in the future.

Thanks to ALL OF YOU, I GOT THE CAR I WANTED, and I could not be happier...Thanks again for making it happen for me!!! DEARCI and MAGDALENA!!!!BOTH of you were GREAT!!!!

Boris was very helpful. He spent a lot of time making sure we got the right Pacifica for our needs.

Recently went looking for a new Chrysler Pacifica and decided to go back to the dealership I last bought from. I had purchased a 2017 Pacifica Ltd. that was certified pre owned and had enjoyed it the whole time I owned it. Decided to look into a new Pacifica Ltd as well as their Plug in Hybrid, decided to go with the Pacifica Ltd with a tow package. The salesman was very professional and helped with all my questions and concerns. The van came in silver same as my previous one and the technology was a big step up. Jose Rivera was my salesman and he very helpful through the whole process and was not high pressure at all. He gave me all the information and let me make my decision on the van. I purchased the van 1/6/3034 and so far am very happy with it. I would recommend Jose to anyone looking to buy a new vehicle. Thanks Jose!

Tyler did an excellent job at showing is the Grand Wagoneer and helping us decide which model and place a custom order. He kept us informed on every status update from Jeep during the manufacturing and delivery process. His whole team from test driving to vehicle delivere were friendly and top notch.

My service advisor is responsible for making my visit?s at Paulding Dodge Keep a pleasurable one. Of all my years as LM transportation manager I?ve had tons of contacts with many dealerships/ professionally and privately. In all my years Jeremie Trout is as customer oriented as anyone I?ve ever delt with. Seriously he should be recognized for his outstanding job. If I was still managing I would hire this young man in a minute, because of his attitude and commitment. I seriously hope that this dealership doesn?t let someone steal this guy from them. Because an unappreciated employee will leave for another opportunity. I?m just saying I really hope that is not the case. And just know I have no affiliation with gentlemen whatsoever, and never met him until my visit.

Got service done in a timely manner and kept us informed during the process. The service advisor, Jerrimie, was polite and professional. Thank you so much!

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

This was a typical 2 hour oil change. Staff was courteous as has become expected. And and and and and and snd and and 25 words