New and used 2025 Jeep Grand Cherokee Limited for sale near Hapeville, GA

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Tee was phenomenal!! She got me into the car I wanted ! From her customer service and energy down to her speed was incredible! Go to her if you want Great Customer Service. I will tell everyone I know about Rick Hendrick.

Best dealership I have ever worked with. Incredible customer service and truly cared about what was most important to us and our timeframe without pushing us and a different direction or to speed up the process. Best sales rep ever, if you ever go ask for Tee. She was a rockstar and knew so much about what we were looking for and was able to answer every question. Thank you so much, and we look forward to making our purchase soon.

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

Got service done in a timely manner and kept us informed during the process. The service advisor, Jerrimie, was polite and professional. Thank you so much!

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

This was a typical 2 hour oil change. Staff was courteous as has become expected. And and and and and and snd and and 25 words

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

Customer service was very nice. Facilitative was very clean love the atmosphere. That?s where I take my car to have service. Dodge Jeep dealership.

Very helpful and an overall good experience. I would recommend them and would use them in the future.