New and used 2025 Jeep Grand Cherokee Limited for sale near Brookhaven, GA

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Best dealership I have ever worked with. Incredible customer service and truly cared about what was most important to us and our timeframe without pushing us and a different direction or to speed up the process. Best sales rep ever, if you ever go ask for Tee. She was a rockstar and knew so much about what we were looking for and was able to answer every question. Thank you so much, and we look forward to making our purchase soon.

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

We have great service experience every time we come here and have an issue or just doing maintenance for our Durango SRT. Hooper is awesome, very friendly and helpful. Hooper went above and beyond in writing a note so that I can show it to the shop that previously changed the wrong size oil filter. Will definitely come back again.

Omg Mr. Hooper and Mr. Whitehead was so helpful and understanding, I came across a problem and got it resolved instantly I def will refer this dealership to ANYONE. Their customer service was outstanding and I actually felt heard… Thank you Mr. Hooper and Mr. Whiteheads make sure yall check them out. I had a great experience and will refer anyone to them

My experience was like none other! The sales person Carl T. was phenomenal! I was in out with my new vehicle within a little over 2 hours!

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.

Stephen and the managers were very helpful to me and my family. We drove 2 hours and caught them right before closing and were given the upmost attention.

Got service done in a timely manner and kept us informed during the process. The service advisor, Jerrimie, was polite and professional. Thank you so much!

This was a typical 2 hour oil change. Staff was courteous as has become expected. And and and and and and snd and and 25 words

Customer service was very nice. Facilitative was very clean love the atmosphere. That?s where I take my car to have service. Dodge Jeep dealership.