Used 2020 Jeep Grand Cherokee SUVs for sale near Grand Prairie, TX

Hated the whole process from the time I received the call til the time I purchased the vehicle. Sales rep Courtenay Royal was pleasant and was only doing his job but there was no way in xxxx I should have been there as long as I was for a cash purchase and there was also no reason for 3 months of bank?s statements should have been requested for a cash purchase and I wasn?t asked for that information until y?all got my cashiers check. Granted i refused to provide that information to y?all bc it wasn?t needed yall just wanted to see if I had the money in the bank as if the cashier check was fake very insulting. 5 stars to the sales rep but not the experience.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

I bought a used Chrysler 200 from them and did not buy the extended warranty. I just had the warranty that comes with used cars there. Anyway the alternator went out and the Chrysler computer needed reset. The car had to go to Chrysler for that repair. Pricilla was my service advisor and kept me up to date with everything going on with my car. Vandergriff also gave me a loaner car for 3 weeks while my car was being repaired. All I had to pay for was a new battery. I could not have been happier with thier service department.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

There was a guy there when I got there at 6:07pm that walked me through checking in my car. I don't remember his name but he had a limp. He had just had surgery. I was standing there aimlessly when my car was towed but I had just missed the office staff and didn't know what to do.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Bob Rovnack provided a very positive experience for my Daughter Meredith and me. Buying her first car should be exciting and Bob made the buying process meet our expectations. We will do business with them again.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

The sale man was very nice Mr T Payne was great. He is the sales man if any body wants a good sales man see him he will help you out

Texas cars direct is the only place I would buy my used Mercedes. Good price and selection. No haggle. They take care of the customer.

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

Great experience Nart was very friendly and was great to deal with. Very smooth transaction.

I absolutely love James and he is the reason that I keep coming back to have my vehicle serviced

Hats off to Dave Pownall at Moritz Chevrolet in Fort Worth for an exceptional car-buying experience! Dave, the Internet sales manager, sold me my new truck with complete transparency and no pressure sales tactics. Ricky in finance was great to work with too. Despite having my own financing, he was a pleasure to work with. Moritz has outstanding online reviews and I can see why. We will be back when we need to purchase another vehicle.

The fastest and best buying experience I've ever had. The whole process took 45 minutes for me to leave with the new car. They have a very professional staff starting with sales people to managers and lastly with finance people.

I hate singing the service for an intermittent issue likely caused by a computer chip, on board computer or software but it a serious issue when the Adaptive Cruise control just locks the brakes up at cruising speeds over 55 MPH. I am hopeful they will eventually figure out the issue. This time I requested they just deactivate Adaptive Cruise as I?m worried about serious injury. The last time the brakes locked up out of the blue, I almost lost control of the vehicle and it slide sideways almost flipping at 70 MPH.