Used 2024 INFINITI QX60 for sale near Highland Village, TX

Was greeting the moment I drove in. Definitely good Customer service they were able to turn a bad situation to a good experience. John and Ezekiel were very helpful in getting my car in to get worked on. Will definitely be coming back

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

I've always had a great experience with Crest Service Department. My Advisor, Blake is very knowledgeable, professional and very friendly. Crest Infiniti is my go to service department.

We purchased a QX60, and really loved the sales, finance and sales management staff at Crest Infiniti in Frisco. This is our second new car purchase from them in four years-they keep us coming back!

I must say, after reading some of the previous reviews, I really wasn't sure about this place. But Emmanuel Ngoka (Manny) made things Happen!!! I was unable to drive my vehicle home that day, but when I say Manny DELIVERED and Made it HAPPEN...he did exactly just that!!! He drove my new vehicle and delivered it in person to my home. I live over 2hrs away and he made it possible. Despite the previous reviews Please ask for Emmanuel Ngoka...I PROMISE he will take care of you. Very Professional, Personal and very Dedicated to this company. He truly cares and it shows. I recommend him!!! 10/10

This almost was a horrific experience with what we went through to get the car which was advertised on the internet but it turned out to work out with the EXCEPTIONAL SERVICE we received from Manuel (Manny)! He explained the process, took us on a test drive and explained some of features and was very patient with us. Its when we went to the Finance department we almost left because they tried to insist that the luxury package of $2998 (adjusted to $1998) was added in addition to all the other standard fees. They eventually removed the fee but then there was no charger for the car and they wanted us to pay for it but Manny saved the day and took it upon himself to get a charger ordered and working on the car to be delivered (we paid $1.00 a mile (( over 190 miles)) to have it shipped. Now just waiting on the car to be delivered. Thank you Manuel for all of your help!

Great experience, pj was awesome and super easy to work with, the dealership is clean and professional. I’ve never had an easier car buying experience. My new car is so slick.

The sales staff responded immediately, professionally and politely. My questions were answered in a timely manner.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

While traveling with my family, after thousands of miles, we decided to have a review of our car. So we found this dealer. The experience compare with other INFINITI services dealers I have been, was very good, efficient and honest attention.

I am on my 4th Sewell Infinity. Great sales experience every time and Service is the best (compared to some other high end dealerships in Dallas)

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

Very professional group of people. They did a great job of contacting me and following up. Sent me all the info I needed for the vehicle I was interested in.

Response received from the dealership was very quick. Everyone at Sewell Infiniti was friendly and attentive all of our inquiries. Vehicle was exactly as displayed in pictures and great purchase experience completed in 2 hours!

Dennis Boyd was very helpful and professional he help me find the vehicle I was looking for and made sure it was properly serviced and detailed to perfection .I would highly recommend him to anyone looking to purchase a used vehicle