New and used 2025 Hyundai KONA SUVs for sale near Lake Success, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Our Kona SEL is stunning to look at. The included technology in the car and the app make it so enjoyable. It is so quiet when driving. We only have 572 miles on it and MTN VIEW HYUNDAI will check on it at 1000 miles. Great warranty too. This replaces a 2006 PT Cruiser. We are very happy with this car and dealership!

Called for car service and was given appointment for the same day. Representatives are friendly and coutesious. The representative, Ron kept me informed of the work performed although it was just for an oil change. I like going there to get my car serviced.

Our Kona SE is a beautiful car both outside and inside. It rides beautifully . This is our first new car in 21 years. It was an excellent choice. .

The whole staff from joe to Tom to nico did a great job and got my payments to were I wanted them I was a A customer of smithtown Nissan and this si my new dealership. Everyone was great

Buying a used car from Hertz was made very easy by Jeremy W. in Smithtown, Drove my new car home that same day. Very happy with my purchase, car drives great. Would have given 5 star and will change all to 5 star when I am given the extra key and booklet. The only snag in the purchase was I was given one key and no booklet for the car. Jeremy claims he has ordered both for me, Thank you Jeremy.

Totally recommend!! They were able to get me financed and in a safe, new, reliable vehicle and me and my kids love it!! Dont go nowhere else! Very kind and easy to work with. 5 stars!

We have a good relationship with our salesperson Joe Smith, as well as the staff who helped before him. Everyone there is helpful and friendly.

This is my second time this year dealing with this Hyundai but this review wouldn’t be possible if it wasn’t for Briant Rosa. Both times he’s been amazing. He’s patient, helpful and TRULY goes out of his way to help. He took care of the entire process both times. And this second time I got my car without even stepping into the dealership!!! How amazing is that! I don’t know about any of you but my time is precious and I HATE wasting my time at the dealership (btw why is this even necessary?!!!🤔) I’m usually VERY skeptical about EVERYTHING!! but having dealt with Briant in the past, I knew I could trust him to handle everything from start to finish and he delivered (literally!!)~he Delivered the car right to my driveway!! I’d definitely recommend Briant Rosa as a salesperson. He’s dedicated, friendly, understanding, knowledgeable, polite, patient, very helpful and straightforward.

Thank you tu Carlos Rodriguez who helped me with my new car, thank you for dedication.

Dan is the nicest man with the best price.He helped me make best decision for my needs. He didn't push but guided me Thanks,much friend

Had a great experience! The employees were a pleasure to work with, professional, friendly, and upfront. This was by far one of the most straightforward car-buying experiences l've ever had. If you are in the market for a new vehicle, I highly recommend this dealer!!

Bought my 2018 4Runner from them. Good "No haggle" price. In spite of the "Covid" restrictions the process went smoothly. Their "Detail Center" was closed due to the restrictions so they gave me a "We owe" on the cleaning and detail.

Great customer service. Great manager and staff at Hertz Rental in Smithtown, NY. They were polite, quick and easy. I will definitely recommend the place to friends!

Transaction was very smooth from start to finish. Sales staff was very professional, especially Greg and Joseph who were very responsive.

Fantastic service very professional timely on paperwork car was ready for test drive would purchase a vehicle from them again

Ask for Frank, really nice guy. He'll go out of his way to meet all your needs and expectations. He engages in great conversations too.

Staff helpful, courteous and NOT pushy. Gave me a good deal on a lease. Chose my vehicle in the morning and picked it up later in the afternoon. Couldn’t have been easier!

I leased a 2021 Hynudai Sonata SEL with Frances Estrada and she was a phenomenal help. She made my client experience with City World Hyundai a 10/10, she was professional, helpful, patient, and highly knowledgeable on the vehicles and its features, I recommend her for ALL sales, she definitely made me feel comfortable with the decision I made.

Prompt appointment scheduling, shuttle service back home, pleasant friendly service employees. Great communication Very satisfied with the courtesy of employees & clemliness, prompt repair service. Best dealership I ever dealt with

To make a long story short: I’ve been looking for a newer Jeep Wrangler for a couple weeks and I kept running into dealerships with shady salespeople or hidden dealer fees that were ridiculous. Lucky for me I saw a Wrangler that was just posted on City World Hyundai, I called and requested the best salesperson, to my luck I was transferred to Dayri O’Neal and I can’t begin to tell you how amazing she was from begging to end. I work a lot and I don’t have the time to go to the Bronx from Jersey so Dayri FaceTimed me from their lot and showed me the vehicle in detail, she provided the carfax over text and email, went over all the dealer fees way in the beginning before I had decided to purchase the vehicle (no hidden fees or ridiculous dealer fees like most other dealers). Dayri also let me speak to her manager Eddie who was a really straight forward, knowledgeable, empathetic person. Dayri and Eddie agreed to deliver my Wrangler to Jersey for FREE and also gave me a discount on my truck for being a Veteran while thanking me for my service in my beloved Army. I had never purchased a vehicle online before without seeing the vehicle in person but Dayri and her team made the process so easy and trouble free that it was a no brainer. On the finance side make sure you see Mykael as he was really good about getting me the loan I needed, my credit isn’t the greatest right now around 630 and I have multiple cars already being leased and financed, however Mykael was really confident and very reassuring that he would be able to obtain the loan for me, and indeed he got me a great rate all things considered. My review ends with Dayri coming on her personal time around 10pm to deliver my vehicle from the Bronx to Jersey, the truck had been detailed and filled with gasoline (I never asked for those things btw). In conclusion if you’re thinking about buying a vehicle, make sure you come to this dealership and ask for Dayri because I’m sure you will be writing a 5 star review just like I am right now, super happy with my truck, no surprise fees, a good loan interest rate and the overall experience Dayri and her team provided. Dayri thank you very much for your professionalism and dedication to your customers, you are fantastic and I will be sending you all my friends and family once they are in the market for a vehicle.