Used 2023 Honda Pilot for sale near Irving, TX

Excellent customer service. The agent expain the detail on the serives. They washed my car at end of service, it was good feeling. Nice and neat waiting place, free coffee.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Highly recommend Adam in your next car purchase. He is very helpful and provided answers to our questions. He understands what we are looking for and made our car buying process easy.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

The staff was friendly, patient and knowledgeable. Overall the facility is quite nice. Everything we were told before we even arrived was accurate and no gotcha's or pressure at all.. Highly recommended as it was a very nice experience.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

I purchased a used car from this Honda dealership - that was not a Honda. The sales person ?Sep? and manager ?Shawn Anderson? were amazing in their professionalism and customer service from start to finish. The most impressive thing about this dealership and Shawn Anderson, is their ethics! I have never called any dealership ethical in my 40 years of buying cars. The jeep I wanted had an airbag light that came on during test drive. Shawn said they would send it out to a Jeep dealership for repair. He told me they would not sell any car, regardless of make, if it was not 100% at the time of sale. He said it is a David McDavid policy across the board. I asked Shawn if I could sign a waiver and buy the it ?as is?, in the event the issue could not be repaired? - he said no. I am truly impressed with the ethics and professionalism of the staff and management at David McDavid Honda Frisco.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Josue Sosa was very professional and guided through the entire process. He clearly explained what I needed and was able to secure me in a vehicle that I'm very happy with.

The experience at Four Star Nissan of Denton was top tier! The Salesman Dillion was great, the finance department was great. I was in and out like a drive thru. THANK!!

Great inventory selection and friendly staff. Facility was nice and they took care of me. Definitely recommend. They have great truck selection. They answered all my questions.

Had a great new vehicle purchase experience with Vandergriff, from the salesman, to the finance manager, and the general manager, they were all more than helpful. We will definitely return to this dealership for the next vehicle purchase.

Recently purchased a ZDX, and Paul and Gabe made the process effortless. They are highly knowledgeable about the ZDX and the buying process?I highly recommend them!

Had problems at first, but was taken care of by Michael Johnson a service advisor. Mr Johnson listen to my concerns and took charge. He kept in touch with me and when the work was completed I was called to come and pick up my vehicle. I am very satisfied.

The service department excelled! We received personable and attentive service. And car issue resolved totally. You are encouraged to engage them with your car issues.

The service dept need to better serve the customer in the area of call backs. The service person never called back with updates. He was courteous.

This dealership has great service and courteous staff. Wait time was minimal. I would recommend this dealership to anyone and will go back for any servicing needs.

Levi and mike did a great job got me in the car i wanted and all the work was done quick