New and used 2025 Ford Mustang Mach-E SUVs for sale near Calverton, MD

After searching for a vehicle for months, I sent an inquiry to Sheehy Ford of Gaithersburg. Instead of getting calls and bombarded with useless crap, I got a video from Mike Zeller. He introduced himself and said he is available to talk when I am available. He gave me his cell phone, his schedule and even told me he had a great inventory to choose from. I responded back, made appointment and went in. I didn’t buy the first day because I was still unsure. He then sent another video (again, did not bother me with calls!) thanking me for coming in. I was hooked. I came back the next day and bought my new explorer! Thanks Mike Zeller for everything and for Sheehy to make it “easy”!

I recently had my car serviced at Koons, and I want to highlight the excellent customer service provided by Robert Ryan. From start to finish, he kept me well-informed about my vehicle’s status, ensuring a smooth and stress-free experience. He provided timely updates on the progress of the repairs, explaining everything in a clear and professional manner. Whether it was diagnosing the issue, ordering parts, or giving me an estimated completion time, I never had to wonder what was happening with my car. His responsiveness to my questions and proactive communication truly made a difference. Beyond just providing updates, Robert was courteous, knowledgeable, and showed genuine concern for my satisfaction. It's rare to find such dedicated customer service, and I truly appreciate his effort in making the process transparent and hassle-free. I highly recommend Robert/Koons based on this experience, and I would definitely return for future service, knowing that I will be kept in the loop every step of the way. Thank you, Robert, for your outstanding service! ⭐⭐⭐⭐⭐

Not sure about why everyone else had a bad experience, ours was great. I was very hesitant after seeing the reviews but when they came in $4k under the lowest offer in my area, I was willing to risk dealing with anything. I was looking for a specific model/color/package Bronco that only three dealers had within a 100 mile radius. After working with the first three, two in NJ and one in PA, I was about to give up. They were rude, condescending and just wouldn’t help with anything. Miller Ford told me to find a different car for my offered price. The funny part? Koons listed price was what my offer was and they still worked with giving me more for my trade and took some off the price for items I needed that were missing. Let me be clear the vehicles were identical and the one at Koons came with a few other things the other vehicles didn’t. I didn’t see Koons because they are 146 miles from me so that was my last search. I worked with Karen and she was phenomenal! She was in constant contact with me as well as multiple other people making sure I was happy and comfortable with the numbers and my deal. We made the drive out yesterday, traded my car in and we’re back by night with my shiny new bronco! I couldn’t be happier!!! She made this the easiest experience ever to buy a new car

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

GREG IS THE MAN!!! Drove 3 hours each way to do business with him because Koons price was the best and the customer service was A1 and second to none. A dealership near me wouldn't even send me a picture and Greg sent me not one but TWO custom videos. I would take the drive again for my next car.

Very professional ,I traveled from up state ny in 2016 and now 2025,Michelle found a truck Saturday, I picked it up Monday ,with a trade in and was out the door in 2 hours and on my way home,the price was exactly what they quoted,no games played.this is what buying a car should be like,but unfortunately it usually is not.very happy

Sales man Matt was great took care of me on the phone & as soon as I walked in the door very easy great experience

I was very happy with the outcome of my car. Everything was fine. I’d like to. Personally, thanks one of the workers Mr. J was very prompt to his decisions The driver that took me around to get the to get the rental car, Mr. Sterling was very very impressive. Good driver.

They get it fixed right the first time and usually in the timeframe frame predicted. They communicate well and treat me with great courtesy. They’ve even provided a loaner when they couldn’t get it done on time.

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

We recently purchased a vehicle from Sheehy Ford and our sales rep was Bryce Do. Bryce was extremely thorough and knowledgeable regarding the vehicles . He provided an excellent and professional quality service to us and we definitely look forward to working with him again. A must go place !

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

I had an amazing experience at Honda Norris they were very helpful.made it happen very nice and Eric was definitely the best salesman appreciate Honda Norris for their best service! Thanks

Bought a 4 year old used Mustang. Car was in great shape, looked new, even still had the new car smell. Very reasonably priced. Staff was professional and courteous. I financed through USAA and they let me drive the car home instead of waiting the three days it would take USAA to process the paperwork.

Awesome Dealer. Stan my sales rep is great at his job. Great experience. They found the exact truck I was looking.