Used Ford Explorer for sale near Troy, MI under $20,000

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

I have had this car for about two years, the V8 version. It is one of the best cars I've ever had. It has tons of space and is really reliable I wouldn't hesitate taking it anywhere. Haven't had to do anything major only routine oil changes and such. The explorer won't be the best on gas but if you're looking for something dependable this one is it.

Service Technician greeted me with enthusiasm. Explained the timing and kept me informed. Service was as expected. Checklist was reviewed. I would recommend this dealer for service!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Friendly and nice and very helpful and they made it is easy to get the car I wanted

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Mike Martin very kind, straight forward salesperson that goes the extra mile to get you approved. His hard work and family like vibe is just a few things that make him so awesome.Thanks Golling Chrysler for having such a great team member. Shelly Kennedy

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

I had a good experience at Suburban Toyota of Farmington Hills. Sylmari was my sales associate and he was helpful, friendly, but did not pressure me and let me make my own decision. He was great to work with.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Wasn't too much. The car I wanted was sold. But I appreciate them for taking the time to help me out.

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

I live out of state and am not able to hv much time to talk but please go see Brad. He has done everything to help this work.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

We bought a used Outback and could not be happier! This is the perfect car for me and my family and all of our adventures. The purchase process could not have been any easier. Great job to all of the staff!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

I purchased my 2026 Equinox RS AWD on 7/24/25 and on 7/31/25 it had a ?reduce acceleration, drive with care? warning on the dashboard. On 8/1/25 made an appointment with John B. and he was able to expedite the service, since it was a brand new vehicle. Turned out to be the oxygen sensor, which was replaced under warranty. I still felt like it wasn?t accelerating well, so I took it back in on 8/13/25 and John B. helped me again. Nothing was able to be duplicated and no bulletins are out, so I?ll just have to wait it out. Luckily I am still under warranty, but it?s just unfortunate when this is a brand new vehicle. I also spoke to Mike, the general manager and he has been very helpful with figuring this all out. He also had me bring it back in on 9/3/25 for service with Tony. I was told there?s a bulletin for low acceleration, but GM hasn?t put out any codes or repairs yet. They also put in a TAC report. So we?ll see what happens next.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

A job well done. No issues. Brent Adani, the salesperson did a great job. No issues at pick up and sense. I have been doing business with Bob Jeanotte for many years. Always the best.

On my third explorer. Tried switching to a Durango and went back after 3 months lol. Great, reliable car! Super comfy! At 47k miles so far never had any issues (so far) except my hood started to rust but ford has a 5 year paint warranty so just had a new one put on a month ago and it’s perfect now

I absolutely love this car! It is sporty, roomy and easy to drive. Besides those qualities, it comfortably accomodates my 6'6" husband! YAY! This is by far my favorite car ever!

They were able to quickly find me the perfect car I was looking for at a great price! Overall experience was quick and efficient, and friendly service.

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

I’ve dealt with Ron S for years. We've bought at least 14 vehicles from Page Honda and Ron S has always been our sales person. I always feel like Ron is working in our best interest to get me the best deal. Thanks Ron and Page Honda.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

We purchased our Explorer Limited brand new in Sept 2014. We live in Wyoming, and we've traveled to both coasts in comfort. It has 211,550 miles, still going strong! Knock wood!

Mario was very enthusiastic and willing to help in my search for the right vehicle.

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.