Used Chevrolet Cruze Limited for sale near Decatur, IL

My original appointment was cancelled without my knowing because the rep was at training, but the floor manager helped me get set up with another Sales Rep right away. Kevin, my new Sales Rep, was super helpful and helped my wife with our new purchase. The process was smooth and easy, and we really enjoyed our interaction with Kevin. This dealership, overall, provided fantastic service.

I bought a 2016 Cruze Limited brand new in December 2015 and just this week parted ways with it at 100k miles. This was a great little car that I wouldn’t hesitate to buy again! The interior is comfortable and roomy and for the price, it has all the tech that you really need. Like most cars, it started needing more than the regular maintenance when it started getting close to 100k miles, but it’s still a reliable car and a great value. If you’re truly looking for a car to get you from A to B with a little extra in the way of amenities and you don’t have a complex about impressing people you don’t know with things you can’t afford, this car is a wonderful option.

Great experience! Tim communicated well and allowed our experience to be the least bit stressful. He was kind and answered all of our questions and concerns.

Bought this used in 2019 w/65k miles. It's a solid A to B car, does what it needs to do, with little no to fuss. The interior isn't flashy, but rattles much less than most other entry level cars I've been in. Ride quality is commendable, a little lound (but I have a feeling that's more the fault of the budget brand tires the dealer threw on the car). But overall way better ride quality than a 2020 Trax I had as a loaner for a day (roughest car I think I've ever driven....and I've owed some really crappy econoboxes in my day). I've had one issue with the car thus far, the water pump went out on me, but hey, it happens. Been almost a year since and haven't had a single other issue with it. For the relatively small engine, this thing has some pep to it, but the transmission doesn't do it any favors and is the one negative about this car. The way it is geared is my one irritation. Its sluggish and downshifts aggressively making it obnoxious to drive in the city as it doesn't coast very well (in particular it downshifts hard from 4th to 3rd at 27mph and begins to engine brake, slowing the car down noticably), I usually just end up using the manual automatic so I can actually coast a city block to the next light. Overall, for the 10k I paid for the car, not too much to complain about. It's a safe, good driving commuter.

They are wonderful. Easy to work with and very helpful. They always do a great job. Best dealership I've ever used. Glad they are near me.

This car is one sweet ride,loaded with amenities,beautiful color,stylish,sporty and decent car payment,thanks to Mark & the whole team! I will be looking forward to continued service

Very good experience working with my sales partner (Robb). Answered all questions, no sales pressure and pleased with out the door pricing.

I have owned many GM vehicles and only a few others. Many of these vehicles were in a much more luxurious catagory. I find this Cruze to be a very good compromise between price and luxury. It is fairly comfortable, delivers excellent fuel economy and has been very reliable . I will be ready to replace this car within the next year and will consider a Cruze Premier Certified , too bad GM stopped production on this model.

I was looking to buy a new vehicle and Sam Thurman was amazing to work with. He was knowledgeable and professional. I have been back with questions and he has been kind and helpful. Next time we need a vehicle we will be back to have Sam help us. The financer that we worked with was not professional as we felt very pressured.

We searched for a car with a quiet and comfortable ride for two people. This auto fit our needs and budget. This car's ride surpasses our previous auto's comfort. Previously we owned a 2013 Toyota Corolla.

Bobby Crowl did a great job helping us find our car. It was exactly what we were looking for! His experience was amazingly helpful to explain options and lead through the process. Wonderful working with the Shelor dealership.

James and all of the folks we dealt with were great, professional, and so helpful with helping us understand our car, financing options, etc. We LOVE our EV9!!!

Test drove the 2004 Thunderbird. I said I was interested and would pay $14,500 for the car. They said there was a transmission problem with the car and could not negotiate until that was resolved. At the time the car was priced at $15,107. I have sent emails still showing my interest but have not received additional information on the transmission status as of this. I am interested and awaiting contact from Brad. Thank you, Tom Hatcher

Good people, good experience. Some confusion with GMs complicated rebate process and everyone helped to get it sorted out. Thanks to Bob Torries and Ms. Brance.

kristen paulsen was absolutely terrific in helping me purchase a used car from Lithia of Billings, long-distance! she was responsive and on top of everything, made the purchase smooth and easy. many thanks to all who helped this happen.

The staff is friendly and the service on my 3500 was excellent. My Service Advisor Madeline kept me informed during the who process. I have used this dealership both Sisk and now White's since 2003 and have had no issues.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Overall, the sale went smooth. I let them know ahead of time that I was coming to test drive the vehicle. The salesman, Frank Robinson had it out and ready, and was patient with to allow us time to look it over. He answered all questions and printed up the CarFax so that we could see it. It took 3 hours for the whole process.

Rob was extremely knowledgeable and educated me on the ins and outs of my new vehicle purchase. The buying process was very smooth and didn’t take too long.

Came to get an inspection and buy a car they are very friendly and helpful

During my search for a new Chevy (I had the GM card with $8000 off a new vehicle) I found that certain dealerships were friendlier and more helpful than others. I was pleased with the interaction of sales and service at Middletown Chevrolet (Key) especially after being cut down by another salesman at another Chevy Dealership - will NEVER go back there ever. Mike in Sales, Devin/Josh in service are definitely great reps of the company. Both the purchase of my 2025 2RS Trax and first service went very well. It was a quality experience of which I am very happy!