Used BMW SUVs for sale near Northlake, IL

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Bill Spencer is outstanding!! Maintenance always managed effectively and with care!! I have complete confidence in their services. Will return in future. Book services online easily.

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

A very enlightening and pleasant experience. Thanks Steve and James. Easy to do business with you. A joy to feel like you were not trying to pick my pocket.

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Pleasant Experience and great sales rep. I took my time making a decision and test drove other brands and BMW dealerships. No pressure & everything brought me back to this dealership.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Staff were all kind helpful and very professional The staff allowed me time to look at a car. Price was very competitive

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

Our 2016 works flawlessly! We are so pleased we just purchased a very low mileage one with $15,000 in options which should make this one even more pleasurable,

My dad and I worked with Linden to purchase a used Audi Q5 as my first car. Linden was very patient and detailed as he explained pretty much everything I needed to know about buying a car and driving and maintaining my Audi. The facility was really neat and organized, and I really enjoyed taking the car out for a spin as well. Thanks to Linden, I'm an Audi customer for life!!

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Very good service Ray and Tim were very helpful. Highly recommend going to this dealership

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

Great car love bmw very reliable never had any mechanical problems great in the deep snow Excellent acceleration Handles and drives like a sport score

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

My recent purchase at Bill Jacobs made one of my least favorite things to do a very pleasant experience. My Client Advisor, Kevin, was a true Professional throughout the whole process. I had very specific requirements for my purchase and it took some time to find the right fit. Kevin handle the process patiently with no pressure, which is huge in my book. End result was putting me in the perfect vehicle! Thanks Kevin! Nice work! Keep it going!

Our salesman, Jonathan is a true professional. The dealership made this a painful experience. Never going back. The only reason we put up with 2 days of getting jerked around was because they were the nearest dealership that had the vehicle we wanted in stock. We'll never return.

Best BMW service experience! Every one was very professional and helpful. Eric Phillips was great!

its really a amazing when i sit on seat then i realize like a king so i will recomend to everyone which they want to live luxurious life or resemble like a king

Cody was awesome and super nice!! He helped us out and helped me find my family car!

This car met all my needs. Comfortable, roomy, classy,sporty and much more than expected. After purchasing the 430i I switched to the x3 best decision I ever made....

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

My second X3 and love it more than the first!I especially like driving in the sport mode. Great feel and ride and the gas mileage stays about the same.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

No problems and no hassles. Service was very good 👍🏿 My service advisor was fantastic also

I have had three BMWs, all with great reliability and high satisfaction, but this is my first BMW SUV. After 5 weeks of ownership, my 2024 X3 is on its way to becoming my all-time favorite. The handling is great, the safety features superb, and the comfort and luxury appearance have surpassed my expectations. We are so happy with this car that my husband is talking about getting one for himself, and he is an Audi and LandRover fan. BMW, thank you for your continued dedication to quality and reliability.

it was just some presales questions and they were quick to reply and offered a lot of assistance.

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

Jacob was nice and respectful well recommended you should ask for him if your in the market for a vehicle

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

The customer service was great and very helpful, professional. Please give her a raise or take her out to lunch at the very least.