Used 2019 BMW X5 for sale near Paramount, CA

This platform doesn’t let me update my last review so I have to write a new review. Chris who is a very nice guy from the service called me and scheduled an appointment the soonest he could and he also promised a rent a car paid by them as a loaner while they have the car! My original message a few hours before the second call by Chris: Their service department is horrible. I called today because the AC on my brand new car is not working. It is 120 degrees outside in Woodland Hills. Soraya, the service agent, told me that they don’t have a loaner available till mid October! When I said, it would be fine and I will drop the car if it can be done in one day. She said it will be for a couple of days or more and they couldn’t give me a loaner either. When I asked that jaguar is basically telling me that they cannot do anything for me even though it is super hot outside and not having AC basically means not being able to drive the car, her answer was “yes, we can’t do anything about it”!!! Just imagine, you need your car on a daily basis, and the AC is not working, and they would tell you to drop your car there and stay without the car for few days until they decide to fix your car!!! Terrible customer service!

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Bought my first car there 23 years ago. the honesty from the owner Shaun and He's positive and reassuring way to get me approved when nobody else could was a life saver, all I had at that time was a beat up car that could barely take me to and from work, Shaun with a reassuring smile took it as a down payment and as of that day, I remember how much that help meant for My wife and I, we were young and had just married and started a family with My eldest at that time in the car seat. The car Shaun sold me that evening never had any problems paid it off and still was running like new, They really know how to pick their cars, I HAVE NOW BOUGHT MY 8TH CAR WITH THEM INCLUDING ONE FOR FOR SON WHOM AT THAT FIRST TIME WAS IN A CAR SEAT. My Family and I have all established a good friendship with Shaun throughout the years and would never doubt their honesty and professionalism. I wish this family owned dealership the best of success for many more years to come. I guess at this point I do not need to recommend as my words speak for themselves. Hawthorne Motors is the best.

We take trips to Cashiers/Highlands NC frequently. The drive is just over 5 hrs an it flies by quickly as the car is so comfortable. The peppy V8 has lots of power to pass quickly on the highway when necessary. Once we get into the mountains it feels great to switch from Eco mode to sports mode to attack those tight turns :)

Customer service is great! The waiting room is clean, feee water, TV and it?s quiet! I won?t go anywhere else!

I love my X5 !!! It meets all my needs. There is enough space for the dogs and the kids. It drives great, it is very comfortable. Big enough but not too big. It tows well.

So grateful for Monica—she really cared, understood my needs, and helped me get the perfect BMW.

I traded in my awesome Jeep 2015 SRT. Some creature comforts the Jeep has the X5 doesn't: stereo controls at the fingertips behind steering wheel is main one. Plus the cruise control was also at the fingertips on the steering wheel. X5s not so. I have to take my eyes off the road to look for the button. The steering wheel on the X5 is too thin. The Jeeps was thick and felt great. But I love the split tailgate on the X5! Easier access and doubles up as a trunk.

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

This car met all my needs and more. Very reliable and technologically advance. Drives like a dream. Own it for almost two years Now without any issues so far.

Great experience and Dominic explained everything in a deliberate and thorough way. Recommend without hesitation

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

I recently brought my Lexus RX 350 in for servicing and had the pleasure of working with Luis Cassanova, who provided exceptional support. The staff members I interacted with were courteous and approachable. When Luis quoted the labor costs for my service, I was initially surprised by the expense, given my experience with my Mercedes-Benz. However, Luis explained that only necessary services were required, which alleviated my concerns. Following a discussion with my husband, we decided to proceed, and I appreciated Luis Cassanova's willingness to accommodate my budget. I am extremely satisfied with the service I received, and Luis was a pleasure to deal with.

Excellent service, friendly atmosphere they aim to please no stress my car was well taken care of and delivered beautifully

Hard working people. Dealer is understaffed. communication can be slow. Had transmission replaced. It was a long process to get everything approved. once it was approved and they had the new transmission they got the job finished quickly.

My online salesman Xavier was great! I live 2,000 miles away, and the whole transaction was done on my phone, and within 24 hours. Having to come up with a shipping company was the hardest part of the process.

Dealer ship sounds good, have not personally gone to find out for my self yet. But when I’m ready I will go take a look

Caesar was great from the moment we came to this location . He did the impossible and was able to get me approved for my dream car !! Highly recommend

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

i just want to say that Jorge was so patient with me during the whole process and smiling all the time and even offered me lunch which is very rare these days he's really really nice and very good at his job. I dont have enough word to thank Jorge seriously And Mina the manager was professional as well very nice we had chat after i closed the deal very nice man gave me a lot of advices about cars that no one did before If you guys go u won’t regret it at all They will make sure to give u the best value in the market for ur car if u trade in or sell an give u good deal on their cars Dont look around if u want to buy a cat Best team best manager hands down ill buy my next car with you guys for sure ASK FOR MINA AND JORGE ✌️✌️👍👍

I had the best experience with Allen the sales rep. If you are looking to buy a new car pay South Coast Mitsubishi a visit and you will be amazed. The process is way easier that all the other places. I was only there for a couple of hours. Allen the sales person made us feel like family since the minute that we met him. Allen is the man.

I bought my BMW X5 from BMW Monrovia. Monica Perez was my sales person. She did an amazing job finding the right car I needed. She even found and added all the accessories and rims I wanted. If you’re looking for a car see Monica. She will make it happen and you will be highly satisfied with the result on the car you want!

Traded in my Tesla Model X for 2020 defender! couple days ago sals from the dealership called about the newly arrived defender,Perfect for someone like me who loves off-roading hiking in summer and skiing in winter.Best customer services, fast efficient experience better than any other dealers I encountered with! Got my loan and paper work done into the same day! Wanted to Recommend this place to everyone

To start the environment and and ambient was peaceful and respectful, from the salesman Leo and the financial manager Sinbad were not just friendly but naturally behavior made us feel more than welcome , the deal was fast, reasonable and no pushing most of all, this is my first experience buying a car but definitely I will recommend puente hills Mitsubishi the financial manager Sinbad / and most of all the outstanding superior customer service salesman Leo.