New and used 2025 BMW X1 for sale near Severn, MD

Steve Yang helped me through the whole process start to finish ten out of ten would recommend and if you do come ask for Steve great service

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Had a rattle under the hood, but otherwise the cat ran great. The mechanic took the time to locate the issue and replace the culprit, which apparently was pretty exhaustive. Car fixed, no more rattle and am very happy with the service.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

The way car buying should be!

The customer service was just …Ok! I am used to 5 star service from this location..Sat in front of my new service representative for 4 minutes who eventually addressed me with a pointed finger to confirm why I was there. I hope he does better next time or I’ll have to move on. Work done on car was great, per usual.

Brian Keener is amazing! I had the best car buying experience EVER at MINI of Montgomery County! Brian was personable, informative and a complete JOY to be around. I test drove a Mini CooperS convertible and was SOLD! Jeremiah Jones handled our financing and I walked away feeling like I spent a few hours with old friends! I've wanted a MINI Cooper for a while and after a year of living through a worldwide pandemic it was time to have some fun! If you are in the market for a MINI the team in Gaithersburg will take good care of you!!

Emmanuel Felix - the Service Advisor was professional and knowledgeable of the services required to complete my maintenance visit. He kept me informed of the maintenance I was getting and answered my questions in detail. This was the best experience we have had at this BMW service center. ?

Ahmad was very easy to work with as a salesperson, and both Nick and John did a great job with my training. Overall, it was a very good experience.

A good experience. The Mangers were nice and answered all my questions. The car had minor damage reported on carfax, the salesmen had no idea what it was, that made me think twice. At the end, went with it only trusting the CPO program from BMW. Would have appreciated a more information and a better trade-in price.

I have purchased and had cars serviced at Annapolis BMW since it opened. Over 12 different BMW models. Sales,service, parts,collision repair are all 10 stars.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

William is an excellent service advisor and helps with keeping my vehicle in tip top shape and informing me of issues that might arise in the foreseeable future

My advisor is Chris and he is great with my BMW Service and recommended services. He always answers my questions concerning maintenance. My check-in is always painless.

Had issues with one of my BMWs run flat tires a good distance from any BMW dealer. When we reached out to Towson BMW team they were so responsive and provided sound advice and reassurance to get the tire into them. They were so professional and made the repairs quick and easy.

My sales agent was a great communicator and easy to work with. He was able to find the car I wanted and assisted with it getting paint protection.

Blake Boddiford and James (a GM) were pleasant, patient, and extremely knowledgeable! I asked many questions (some questions several times) and they responded consistently in detail and with kindness. The purchasing process was easy!