Used BMW i5 for sale near Herndon, VA

My service technician takes care of me and she has been up front about my vehicle and what I need to get it fixed and whenever I get ready to upgrade to an X7 , I want her to take care of my vehicle again.

This car is simply amazing. It's my second electric car and my first BMW. The i5 gives me what I never knew I was missing from my previous car (Tesla Model 3). First, the comfort and silence of the i5's cabin is significantly better than anything I've driven before. It takes the bumps so comfortably and I love how my trips on the interstate are surprisingly quiet inside. The styling is gorgeous, too. Classic BMW sedan look, brought a few years into the future. Great balance between aggressive and refined. Inside, I love the giant display. Everything's there in sight, without having to switch back and forth between screens. Plus, I have just the right amount of physical controls so I don't have to use the touch screen all the time. Finally, the performance is incredible. I've got several modes to choose from, to fit my driving for the trip. Sport is obviously my favorite, especially with the sounds that are included! This was definitely the most expensive vehicle I've bought, but overall, I have no regrets... fit, finish, and feature-set are all top notch.

Jude is the best salesman. I have purchased 3 cars from him. Stellar service!! I highly recommend BMW of Fairfax. I received a great deal in a short amount of time.

Hi BMW Team, I wanted to share some feedback regarding my recent experience with Ali at BMW of Rockville. Once again, Ali proved to be an outstanding representative, completely on top of things. My visit was initially for a nail in the tire, which was promptly taken care of with a replacement. Ali then recommended a full inspection, during which a water pump leak was detected. He immediately informed me of the situation, quickly arranged a loaner vehicle, and reassured me, as I was understandably concerned about the discovery. He took ownership of the issue and allayed my worries. His customer service was, again, comforting, professional, and reassuring. Thanks, Ali, for a job well done. Best regards, Mr. Brock

The way car buying should be!

Joel provides exceptional customer service and is attentive to my concerns! Thank you for taking care of my car and keeping me informed plus expediting repairs.

We brought in our 2023 BMW 330e for problem with it's rear tires. Robert was our service advisor and did a great job communicating with us and having our car fixed. We are very thankful for his great service and excellent communications.

I had my M550 BMW Serviced at Rockville BMW last week. William was the Customer Support Professional. Will kept me informed every step of the way and provided me updates throughout my wait in the lobby. His professionalism and dedication to client service comes as no surprise to me when it comes to Rockville BMW. Its simply the best dealership I've ever bought any car from. I want Thank Will as well as thank the tech who sent me the video of my inspection. -

My car was towed due to a flat tire. The entire service was awesome from the reporting, the towing, the Uber and Lyft transportation it’s was excellent. Jonathan contacted the next day to let me know my car needed a new tire. He was extremely professional knowledgeable and kept informed. It was an awesome experience.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

I recently purchased a BMW i3s from Universal Auto, and it was the best car-buying experience I've ever had! From start to finish, everything was handled with the utmost professionalism and care. I had little to no hassle and was able to get the car I wanted at a great price. The customer service at this dealership is outstanding. The staff is friendly and knowledgeable, and they go out of their way to ensure you are satisfied with your purchase. I want to give a special shoutout to Jessica and Raj, who were incredibly helpful and made the entire process a breeze. Universal Auto is the place to go if you want a stress-free car-buying experience! Their exceptional customer service and hassle-free buying experience truly set them apart from the rest. I highly recommend this dealership to anyone in the market for a new or used car.

Great!!! Support from Derrick Mcquire (Sales) assisting me with purchasing a new BMW 5 series. Derrick McGuire was professional and kept me informed throughout the process. I have bought 4 BMWs from Passport and Derrick was the best!! salesperson I have worked with. Professionalism, technical competence and great communication skills! He provided that to me! Thanks again Derrick!