Used 2022 Audi Q5 45 S line Premium for sale near Hoboken, NJ

Excellent service. John is great to deal with. Prompt and thorough. Very friendly staff

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

Special thanks to Chris Torres and the maintenance team at Audi Englewood. The team was fast, efficient and extremely communicative throughout the entire process. They are all world class at what they do!

Excellent customer service and knowledgeable staff. Thank you John for all your help. Very professional and helpful throughout the service process. Thank you Paul Miller.

It’s was a great service ! I enjoyed the full service ! From the test driving and then the patience inside the dealership would definitely recommend him to my peers.

Had a great experience at Deluxe auto sales. They have a wide range of inventory with great car selection! And the cars are in mint condition! Matthew assisted me with my purchase; and I am a very happy customer! Will be returning in the future. Thank you Matthew & Deluxe auto sales team.

I had a fantastic experience at Audi Great Neck, thanks to Kit! He was incredibly knowledgeable and made the entire process easy. The only problem I had was selecting the car I wanted because the dealership has a huge and possibly the best selection of pre-owned vehicles, and Kit went above and beyond to help me find the perfect fit. At the end of the purchase, I got to meet Ali, one of the directors at the dealership. Ali was very professional and ensured me that if I had any issues, he would see to it that all my issues are resolved. I Highly recommend Audi Great Neck for anyone looking for a car!

It was a pleasure working with the staff. Workiing with Halime was like working with a family member. Informative,accommodating easy to communicate with, would work with her again if I need another car

came in to buy a civic and drive out in an scura mdx quick easy and cheap, thank yoj all at power

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

Great car buying experience! I don’t like shopping for cars but the salesman helping me made the process pleasurable. I was comfortable with the entire process!! He was knowledgeable, courteous and answered ALL my questions with patience and expertise. His suggestions were constructive and extremely helpful. Love my new Audi Q3 Definitely recommend Audi Queens

The Service Supervisor John P. is excellent. He always takes the time to answer my technical questions and service needs for my Audi A4. the service is always completed within the time promised.

The buying and finance went very smooth. The service advisors, I used Robert, were very knowledgeable. The service supervisor, John P, always helps me with my technical questions.

Good dealership. I bought my car there. Nice people and helpful when you have questions about the car you want to buy. Have lots of Audis.

This is the 5th car I buy from major world, was a nice experience even tho we always wait a little long, Arturo was our salesman and he wasn’t great, I recommend him if you come to major world

Danielle was super nice. Very knowledgeable and understanding my Finacial situation. On the other hand. The manager was rude and very pushy for me to sign yesterday which ALMOST made me turn away from the deal. Finance was yelling through his office while we trying to finalize the deal. Rude on manager and finance guy.