Used 2016 Audi Q5 for sale near Hurst, TX

Everyone there was so friendly. The salesman was awesome and very knowledgeable and was able to answer all of my questions. The facilities is beautiful and very clean. The waiting room for customers is very roomy, comfortable and inviting. Overall a great experience!

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

I have purchased and service several vehicles from this Dealership/Service and I have always been amazed the way they treat you. Everyone is great.

Was looking for a car with high safety features, SUV style, but not ridiculously big SUV! Loved the sportiness of the vehicle and especially the features!

My wife wanted something comfortable and sporty. This Q5 Premium S-line checked all the boxes. It's comfortable and has zip with the 3.0 supercharged engine. Looking forward to see how it handles MN winters.

Ken and Mike were great to deal with. They are honest, ethical and transparent. Would highly recommend Ritz Auto Group and would definitely buy here again.

I have never liked a car more, or been as excited to drive anything as much as I like driving my Audi. Best car buying experience ever! Will Stafford was great!

Great folks and didn’t hesitate to show and allow the test drive. Plenty of inventory.

Great service and overall just great experience. I highly recommend to anyone looking for a vehicle

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Cayman J. was my salesman that did a great job getting me the deal I wanted. He was pleasant, courteous, and was a blessing to work with. I was able to drive off with my low-mileage Rav 4 without hassle. Great experience! 😊

Me encanta el auto pero es muy lejos de mi el lugar donde ellos están pero si me atendieron bien por mensaje de texto gracias

Was at the dealership to buy a 2018 Mitsubishi Eclipse Cross for my daughter. Though the sale didn’t go through, the professional and friendly attitude of the staff were quite commendable. Good location too, in Dallas.