Used Audi Q5 2.0T Premium for sale near Lincolnshire, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

Needed a car , always wanted one , now i do . Fab to drive around in . Tight steering , decent power . great audio system .

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

Very responsive handling, which makes it fun to drive. You'll get a sport feel in an SUV. The panoramic sunroof is great for summer evening cruising. Seats are a bit stiff, but you almost don't notice because you're too busy enjoying the interior design.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

I have an excellent experience with the staff, and strongly recommend this dealership. Noonya was my sales person, and she did a great job. I'm satisfied with the new car.

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

The car was good, comfortable and steady control on the roads.. was great and safe to drive during the heavy snow too .. was a fully loaded model with an amazing B&O system

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

Great dealership. Everyone was super friendly and helpful. Would definitely recommend and do business with again. Transaction went very smoothly and was no pressure sales.

It's great the ride is very quiet and comfortable, smooth and it will get you a speeding ticket. Audi has a great warranty on their vehicles.

The gentlemen that helped me purchase my car were excellent! They really worked with my finance company to create the perfect deal for me! I really felt like they cared about me and not just the deal.

This car has so many features and rides awesome. It handles great and is very comfortable. I highly recommend this vehicle to anyone who is considering it.

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

I really liked this car. The engine has a very long life, it is as old as me(almost 9 in September) and still in as good condition as a factory version! The ride quality is amazing and it is soooo smooth! Very powerful. Great suspension and transmission.

Smooth process, louis and genc helped me get financed and addressed a few things that concerned me

Love my Audi Q5!! It’s the Best car I have ever owned. Great on highways with a ultra smooth ride. Great gas mileage and love love the interior. Sunroof is to die for (it spans the whole ceiling) It has great trunk storage (both back seats fold down) that can hold a lot!! Furniture, tables, etc. I have had mine for 7 years. It’s a forever car!!

Very easy to work with. They let me do any checks I wanted, and I did a lot. No surprises and the car was excellent. Very quick buying process and no hassles at all. Definitively recommend this place. Just with I had more time to look at all the truly amazing cars. It would have taken all day!

This car is exactly what we were looking for. Downsized to a mid size SUV and this car was just the ticket. Definitely a good purchase.

Nick is good man, and very helpful when we need help about any service onit

It is my second Audi Q5 car. I never had a problem with Audi. Great for a big family. Very comfortable seats and also fast.

My experience was Great. My sales associate was very helpful, he spent extra time to satisfy my needs for a new car. 5 star everything here!

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Having now over 202,000 miles I can say this is a great car to own and drive. Friends never believe the mileage that is on the car because it rides and drives so amazing. The interior quality of materials and fitment are also exceptional and have held up perfectly over the years. These cars do require maintenance but if properly taken care of they will last a long time and be very reliable!

Is Gytis was very big help, thank you. I really enjoyed the experience with Gytis, just all around awesome sales guy. Thank you.

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

great car for high-speed roads and off-road, comfortable, beautiful, safe, high quality, obedient, you feel confident driving, good visibility in the mirrors and windows, roomy inside

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

I had no problems with this vehicle at all. It had a real nice feel when driving and the heated seats were appreciated in the winter.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

Not exactly the vehicle for a large family, but definitely a step up from the Acadia. Fast for a small SUV. Definitely look forward to driving it.

Excellent service fast finance and love it. Martin was my sales guy helped me getting the right car at a great price. Finance Manager Swavek was great finished the deal in minutes. Overall great experience will recommend friends and family all day.

Owned various BMW's for several decades and now am an Audi convert. The Q5 is luxurious, has multitude of electronic features, good gas mileage yet powerful, and can fit my bike in back.