Used 2023 Acura RDX for sale near Druid Hills, GA

We had the pleasure of working with Rob Flauter when looking to buy a RDX. He is so friendly and personable. Our entire car buying experience was top notch. I had to bring back my car for some touch ups and he even offered to bring me home if I couldn't get a ride. What awesome customer service:) We also want to give Joey a shout out in finance. He was so nice and made the car buying experience easy. Lastly, Dmitry deserves to get a great review also. He is the used car manager and was so friendly, honest and easy to talk to. Thank you for your employees who truly care about the customer. No one was pushy at all! That's one thing we don't like about car dealerships. 5 stars for Jackson Acura & Rob Flauter, Joey & Dmitry!

My review is all positive. Particularly we LOVE the Sound proofing inside the car. Only negative is it is GAS HOG! It is BIG and sometimes I feel bulky. All the features are sometimes difficult to remember how to do what. Navigation system is "goofy" at times claiming it does not have such listing..

The service manager Al , is a great person. He made sure I knew what my car needed and had it ready on time to hit the road. I really think this is the best service team.

The automated system is annoying but the sales staff were great! Shout out to Kenneth and Abe

Good work done with customer service by this company, the dealer's response was quite quick and accurate, and the responsible for managing the applications is very attentive

The people here were an absolute pleasure to do business with!!! They worked hard to earn my business and met my offered price. In fact, they came in LOWER than my offer by $500! Sunny Rohra was my salesperson and he took EXCELLENT care of me. Between coffee, cookies, jokes, small talk and getting me the best possible deal, I was VERY satisfied! Paul Mitchell in the Finance Dept was TERRIFIC!! I was in and out of there in 10 minutes! And Alex, the tech guy, was VERY helpful and patient. Overall, my experience was great. I would HIGHLY recommend Butler Lexus of South Atlanta! There were several Lexus dealers in my area, but being that they were unwilling to work with me, I made the hour long trip down to Butler and don't regret it one bit!

The salesman I interacted with throughout the process, Stan, was awesome and worked hard to find the vehicle I wanted. I had a jeep wrangler 4door and wanted a 2 door. We got the deal done and while driving home I had some buyers remorse not because the car wasn’t what they said it was but because I was just a bit attached to the 4 door and didn’t know it. After being approved for financing, signing the papers and nearly getting home with the jeep, I turned around and went back telling them that I wanted my jeep back. The management there was super understanding and quickly accommodated me when they didn’t have to. I was very grateful for that. One negative thing I would say is that my trade in was worth more than the vehicle I was getting from them. When I arrived I was wanting some money to boot from them or at the very least trade them straight up but instead they came to me with a 6k balance that they eventually worked down to just below 3k. They talked me into financing 3k. I told Mike (the finance guy) I would likely be turned down because I pay cash for everything and he said my approval was guaranteed because “I had equity” which is directly telling me that my car was worth more than the one I was getting and yet there I was being talked into financing a balance. They coulda traded me straight up and still made money. I likely wouldn’t have brought their jeep back if they woulda done that. I don’t understand why they would force me to finance to get the car that’s worth less than mine. There was plenty of meat on the bone.

Best car buying experience we have ever had. We drove from 6 hours away for this vehicle. Our salsman Ali was great. He sent us videos of the car and detailed pictures I requested before we went up there. I drove the SUV and loved it. Everything was great and we were done with the paperwork within the hour. They payment and interest all matched up. Our buying experience was absolutely great. Everything they told us and promised us was accurate and they even gave us a full tank of gas.

Customer service is always great. I cane back to my dealer, Angelika Black for my second Acura. She's extremely knowledgeable and provided excellent customer service.

This dealership, our sales person Rob Flauter, and the Finsnce Dept were accurate, fast, thorough, and a pleasure to deal with. One happy customer here:)

Rob and the Jackson team were transparent and great to work with, making the process simple and stress free.