2021 Tesla Model Y consumer reviews

The moment I got the demo car onto the highway, I thought to myself, “I LOVE this car!” Which rarely happens. I test drove both the Model 3 and Model Y in snowy conditions, and had not a single bout of fear that I may lose control. A few weeks ago, when we were getting a winter blizzard, I was driving my Mother home from Boulder. It was snowing about 2” -3” per hour, people were spinning out all over the place. I was confidently holding the pace car position in the left lane passing 4x4 trucks, with ease. It was incredible. Get upto $1000 off your next Tesla by mentioning me at https://ts.la/jolene547482

Amazing car that will literally drive you anywhere from point A to B all by itself. Very comfortable and relaxing and fast acceleration as well!

The Tesla driver interface is unique, but becomes second nature and pretty good in just a few drives. Interior is very comfortable, quiet, and spacious, but a bit sparse for the price point. Performance is great but the inability of virtually all EVs to meet their EPA range estimates without going downhill with a tailwind is disappointing. Charging at home is great. The Tesla charging network works very well as does the Tesla app on your smartphone. We have seen none of the build quality issues others have previously noted. Tesla customer support for us has been good and responsive as we’ve worked through questions and bought accessories. Overall, with weight and aero being determinants of EV range, the Model Y is a very well designed vehicle. Aero drove the exterior design and weight the interior. The resulting looks are either something you like, or not, but for their purpose, they work. Right sized and shaped outside, very spacious inside. Recent price cuts made the value decision one we could live with. Compared it with every other EV of its size and very happy with our choice.

I have been waiting on a doorhandle for over six weeks and I’m still not able to drive my cars. It’s been at the body shop and I still cannot pick it up. I loved my Tesla up until now, but will never buy another one again. As soon as I get it out of the body shop, I plan on selling it because of the lack of service. very frustrated. Very disappointed.

The Tesla Model Y is a triumph of modern automotive engineering, blending cutting-edge technology with sustainable performance. It's a game-changer in the electric vehicle market, setting new standards for efficiency, comfort, and driving pleasure. From its sleek, aerodynamic design to its spacious, minimalist interior, the Model Y exudes elegance and sophistication. The vehicle's impressive acceleration and responsive handling make it a joy to drive, offering an exhilarating experience that rivals that of sports cars. Tesla's advanced Autopilot system and the potential for full self-driving capabilities in the future elevate the Model Y beyond its competitors. It's not just a car; it's a glimpse into the future of transportation. The expansive all-glass roof provides a sense of openness and brings in natural light, enhancing the already pleasant cabin atmosphere. Can't recommend it highly enough!

The car itself is mostly fine, however the 'service' on the vehicle is terrible. The roadside assitance program is being run by what is likely 3rd parties, that have difficultly communicating. They had me 'verify' my tires, and yet when they came out to repair the tire, the tech said this tire was unsupported! I reached back out to the service team, who 'upon investigation' discovered my tire wasn't in stock, so they couldn't even attempt a repair. When I later reached out, they now needed to tow the vehicle! (Despite not having to tow it originally). The communication was terrible, it clearly felt like dealing with a non-native speaker via text, as they had several odd/vague statements.

Constant battery problems, I really regret ever buying this poorly designed car, it's totally unreliable. Avoid at all costs if looking for an electric vehicle.

One of the best cars I owned. With recent price reduction on Teslas, this car is excellent value. First of acceleration does not get old. Puts a smile on my face every time. One pedal driving is fantastic once you get used to it. So many different features and you get more with every update. This is so cool to own car for 6 month or longer and still get new features. I’m assuming they had some quality issue with early models. Mine is 2022 and fit and finish is excellent. All works as advertised. I was a bit skeptical about getting a Tesla myself due to so many negative comments. But my personal experience is excellent. No rattles. Love using my phone as a key. So convenient. Audio system is one of the best in business. Give Tesla a try and you will not be disappointed. Range is plenty for daily city driving. Saving ton of money on gas. Convenience of charging at home. No more Costco gas station lines. Time will tell, but as far as I understand this electric engines are much simpler and this more reliable in a long term.

Made an appointment Dec 29, 2022 for a new windshield that cracked without anything hitting it. They advised bring it in Jan 18,2023 and it’s a 4 hour job. Today is the 18th and they want the car till 20th. On hold for over an hour. Very poor customer service.

We bought this car I bought weeks ago. We tried to get the customer service. Still don’t have any customer service believe me or not as soon as you find out they don’t have customer service and nobody help us with trying to return this car. But we couldn’t because they don’t have any customer service the big xxxx resend it 15 email nobody respond even be losing $15,000 we don’t mind to return this car . That’s all please please before purchase go and check Tesla. They don’t have a customer service. It doesn’t worth it even they give you a free car.