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2018 RAM 3500 consumer reviews

$34,445–$37,245 MSRP range
side view of 2018 3500 RAM
(65 reviews)
87% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.6
  • Performance 4.6
  • Value 4.4
  • Exterior 4.8
  • Reliability 4.5
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Computer radio cluster screen is falling apart heated

Computer radio cluster screen is falling apart heated seats don't work in winter, cant change radio to different stations bubble in behind screen. Very disappointing. There should be a complete fix for this. It's been a common problem on these trucks. U connect no good.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 3.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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We have had our gas 3500 ram for three years and the

We have had our gas 3500 ram for three years and the transmission is already going we only have 75,000 miles on it. Very disappointed in ram

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 2.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 3.0
  • Does not recommend this car
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Brakes are terrible

Would be great if they would recall, re-design and fix the known HCU problem. Brakes don't work well period. Two went out before 50k miles, and I just listen to the constant dinging and put up with the constant flashing, because there is no fix and Ram refuses to help. I've bought a long list of Rams, Duangos and Chargers. Their warranties use to be great, now they are not and very hard to get any work done. Cummins is great, but hate the DEF next to the hole for diesel, and truck is getting dated. I might be switching brands.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
2 people out of 3 found this review helpful. Did you?
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Recall this HCU issue already!

Check the Forums, HCU failing as often as you change you oil, not covered by bumper to bumper warranty, 1k+ repair bill out of pocket, hundreds and hundreds of posts about this issue. Was always a Ram owner, probably never again!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
3 people out of 4 found this review helpful. Did you?
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2018 3500 Ram,Very upset customer!!

Only complaint i have is why does it take so long to make a recall.My truck is for mostly pleasure so miles are low.Its out of bumper to bumper warranty and now abs pump hcu is out and they dont have one available or will not recall it knowing its been a problem for alot of trucks!!!!! CHRYSLER YOU NEED TOO MAKE THIS RIGHT!!!! THANKS!!! ALOT OF MONEY FOR THESE VEHICLES TOO BE SO FLAWED!!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Best at Hauling

It tows my fifth wheel with ease! It is also fun to drive, as a truck guy, it is the best truck I have owned.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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3500 Ram

Bought my 3500 Ram about a month ago so far runs great. I'm happy with it . Haven't got to pull the camper wit it yet.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Don’t buy Ram 3500

The valve seat broke and destroyed the motor some where between 125k-140k miles. Dodge says there’s nothing they will do. Meanwhile, my disabled, retired veteran husband has lost his 401k and out savings trying to get it fixed. We keep getting told that there is no reason for it to do this so early. Dodge customer service just had one answer, “there’s nothing we can do”.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
3 people out of 7 found this review helpful. Did you?
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The ram dsl is the only truck I will every own

The ram 3500 exceeded my expectation for the gas mileage and reliability. This is my 2nd dsl and I wouldn’t buy a Ford or GM.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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The truck has been in the shop 3 times .

But far the best deal for the money. This includes styling, interior, power , comfort and valueg. I was Disappointed that it has been in the shop 3 times with under 3500 miles for the evap system repair. I was charged for the repairs while truck was under bumper to bumper warranty!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
7 people out of 8 found this review helpful. Did you?
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