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2020 Mitsubishi Eclipse Cross consumer reviews

$22,995–$24,595 MSRP range
side view of 2020 Eclipse Cross Mitsubishi
(17 reviews)
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.7
Explore the 2020 Mitsubishi Eclipse Cross
Shop the 2020 Mitsubishi Eclipse Cross

Greatest Car I Have Ever Owned

I just bought his car in June. Unfortunately for me someone hit my right front fender and it was in the body shop for 3 weeks. I love the comfort and how intuitive the interior is. Things are just in the right place. For me the 2020 is the perfect size. I had a DodgeJourney that just didn’t fit int my carport. I can pull this int the parking spot and have plenty of room. I do believe this is the favorite car I have ever bought and it looks sweet.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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the car to get in an accident with and survive.

I'm alive today because of its safety features.car was totaled. I'm buying another one to replace it. it was a great car to drive good gas milage.when I was hit three airbags inflated with none of the horror stories you hear about them burns ect. I was able to walk away .The car is rated very safe. I believe it now.l

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
9 people out of 9 found this review helpful. Did you?
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Plenty of room and comfort

I needed something bigger and easier to get on and out of. I love that the back seats can be moved back. And there is plenty of head room.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
9 people out of 9 found this review helpful. Did you?
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Beautiful with whistles and bells

This truck has all the features and more to be able to cautious driver. Great for my upcoming driver in the home who is a teenager. It has been lane departure signal. A sunroof and moonroof. Also has appleplay.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Best car for the price

This vehicle has been a great buy a lot of extras fora low price. Plus it goes great in the snow. I would definitely buy another one.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Love our Mitsubishis

Eclipse Cross and Outlander meet our individual needs. Nisa Hearns helped us out and they both drive excellent and are perfect.Don Herring is the best dealership in town.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Horrible choice

My family was highly upset that I chose Mitsubishi in the first place due to there only being two service repairs shops in northeastern OH. After visiting the location and doing research they advised me several times that I was making the wrong decision. Based on reviews of the dealer my dad would not co-sign. I convinced him that I really wanted the 2020 cross and that everything would be fine after being convinced by my sales rep. My father said ok and agreed to co-sign for me. Red flag, I spent over 20 mins arguing with the sales rep to make my paper work numbers match for the down payment. Red flag my dad had changed his mind again and had me return the vehicle right before we signed and said he had a bad feeling. I convinced him to change his mind. Red flag the sales rep told me I had 45 days to pay car note which I only had 30 days from signing to pay it. We went back and forth and after he got irritated from me calling him a lier then the due date was changed making my car note higher. Red flag I took the vehicle home and on 12.1.2020 the engine stared idling on its own and I knew something was wrong I contacted finance they had me call services for 1 week no answer kept getting put back in que. Red flag on 12.6.2020 the check engine light came on for cam shaft. I called them first thing 12.7.2020 and was giving the run around and listened to everyone say that’s not my area keep calling services. Services answered and said that they were available 12.16.2020 and the second location available 12.15.2020. I became highly upset brand new vehicle off show floor and I have to wait for service after being promised by sales rep to pull the vehicle in and it will be top priority because it was brand new. Red flag I contacted my finance company and asked out of the contract they said it was to late but reached out to the dealer for me to get me better assistance. After being transferred 5times to a voicemail finance was irritated that she called making the statement “I didn’t know you hold the clients hand after closing the deal” finally I was called lier and told to drop the vehicle off at 9am on 12.9.2020 for them to test it. Point is I should not have never purchased this vehicle and I’ve made the biggest mistake of my life. I wish I could give the vehicle back and walk away. I could go on but no more space.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 2.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
0 people out of 2 found this review helpful. Did you?
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New Eclipse Cross owner

I like the new updated styling, the use of new technology in the car, the drive is very comfortable, the turbo engine is excellent . I give it a big thumbs up!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Love it!!!!!!!

This car is comfortable. Roomy , safe and I love that I got the apple and camera features as well as the red pin stripes at the outside of my car and of course , also so fun to drive!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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A great car for the price !

Very versatile and fun to drive ! The Octane Blue Metallic is very eye-catching. I am really enjoying this car. I previously drove an Eclipse Cross and loved it so i upgraded it !!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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