2019 Mercedes-Benz GLC 350e consumer reviews

I leased two 2020 Glc 350e, one for me and one for my son. We found almost immediately that his was a lemon. It broke down constantly with the message reading “pull over and turn off engine immediately”. After several months in and out of MB repair we hired an attorney and MB bought the car back as a lemon. Then i started to get the yellow “watering can” icon on my dashboard with about 2k miles on the clock and we thought mine was also a lemon. After three separate weeks in repair at MB a technician was finally able to fix the problem. Now at 14,600 miles and so far no other problems. I actually love driving this car and seriously considering buying at lease end in August.

Bought Certified 2019GLC 350e with 29k miles from MB dealer drove the car 5 days, out of 35 days that I was the owner. The rest of the time it sat in service. The A/C compressor kept shorting out the high voltage hybrid system so the car would not start. Starting doing some research and found out this was a common complaint for this hybrid vehicle. To the dealers credit they allowed me to exchange the car for a 2020 GLB, which is a much better car averaging 31 miles on the highway! Very happy with the GLB They still have not been able to fix the hybrid. Avoid, avoid, avoid the hybrid 350GLCe until MB can get it right.

I have had a very positive experience after buying this car used (lease return) in 2021. We have a 2013 Mercedes E350 and have loved it so we did not hesitate to get a second Mercedes. However, I wasn’t happy about this car at first and had complete buyer’s remorse until I learned how to drive and manage this PHEV. To drive this car effectively, you cannot be a lead foot driver. My husband drove it the first couple of weeks and we got 17 mpg! I was horrified. We also didn’t install an electric charging station for the first 2 months and so didn’t charge the car daily. Once I started driving it and we started plugging it in daily, it performed beautifully. I get MUCH better mileage than the 25 mpg listed in the stats. But, this car requires a delicate touch and it prefers short trips. It is not a good car for a long commute if you are looking for exceptional mileage, but it is respectable at 30-35 mpg. So, here is how it now performs: If I’m doing short trips running errands or commuting, I get between 40 and 99 mpg. For longer trips (e.g. 200 miles), I get a respectable 28 to 35 mpg. Second, you need to charge this car daily to achieve the full benefits of the hybrid mode. If you don’t use up the charge, when you plug it in to recharge it you will only get 9 all electric miles. If you deplete the charge, you will get 14 miles once it fully recharges. However, range miles are not actual miles. That is a key thing to understand if you drive an electric car. If you are using the AC or other features that draw electricity, your distance will be reduced. While the electric range is ridiculously short at 9-14 miles, plugging in daily gives excellent mileage and results in only needing gas about once a month. Also, beware: the hybrid tank only takes 13 gallons, compared to the 17 gallons non-hybrid gas tank. When the car warns you need gas, you should get it right away unless you can get it to the gas station on a full electric charge. My range for a tank of gas is consistently between 400 and 600 miles, depending on the length of my daily trips. One other note: if you get on the highway right away after charging, the car will reserve some of the electric charge. You will be 20 or 30 miles into your trip before you electric range is depleted. If you are going downhill, your car will charge itself. A trip down the mountain from Lake Tahoe will provide you with added electric range. How did this car do in the mountains? Beautifully. It hugged the road like a sports car while in Sport Mode or Sport + mode. Comfort mode is my usual, but eco mode does help teach you how to have a delicate touch and make the most out of driving a hybrid. Other things: parking is a breeze, handling is great, comfort is top notch, car features are excellent. The only thing that is a little weird with this car is breaking if you break hard. The car pulsates oddly as it figures out whether to initiate electric charging or not. Again, a soft touch will be rewarded. I would buy another Mercedes electric vehicle and have learned they are discontinuing hybrids and will be going all electric in the coming years.

Lamentablemente mi auto lleva 3 semanas en Garage Isla Verde en Mayagüez en espera de una supuesta pieza para la limpieza del sistema de aire acondicionado debido a que el compresor se daño. Este auto sólo tiene 5 mil millas corridas y ya está dando problemas. Dañando así la reputación de Mercedes Benz. Estoy sumamente molesto y no le recomendaría a nadie a comprar uno de sus autos en Puerto Rico y sobretodo si ni siquiera tienen las herramientas para poder trabajar en ellos. Espero su respuesta lo antes posible.

Beautiful Fun to Drive , but NONE of this matters if it breaks down . Mercedes Techs have. know idea how to Fix this car . They just run test and more test . I sadly cannot recommend this car unless you like spending your days in Service lounge

The car is a lemon. It has been in the Isla Verde Repair Shop 3 times, for the same problem, in less than 3 months. Mercedes Benz does not stand behind its product. It is a lemon and we are going to court. Recommendation, do not buy Mercedes Benz, not worth the headache.

This car was ideal for me on paper, but missed the mark when it came time to drive. Love the fit and finish, but lack or power was a real let down.

This is the first Hybrid we have owned and glad it is a Mercedes. My wife loves Mercedes and wishes she could own a G Wagon but the GLC is amazing and she loves it.

I'm a demanding car buyer and have driven several SUVs before my final decision on this car. Very pleased with the performance, not to mention the 57mi/gal. Worth looking at.

According to the owners manual, it can take up to 15 minutes to depressurize the fuel tank before the tank flap can be opened. How do you think that would go over in line at Costco?