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2019 Mercedes-Benz GLA 250 consumer reviews

$33,950 starting MSRP
side view of 2019 GLA 250 Mercedes-Benz
(34 reviews)
88% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.5
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.6
Explore the 2019 Mercedes-Benz GLA 250
Shop the 2019 Mercedes-Benz GLA 250

Faulty axle

We bought a 2019 GLA250 With 15,000 miles Was happy at first and at 30,000 miles was told by dealer the trans axle was bad and need to be replaced Very expensive Traded for a new VW Tiguan and thrilled with new car and warranty coverage

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 3.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
12 people out of 14 found this review helpful. Did you?
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New to Mercedes Family

I have driven only American cars since 2006, they normally come with lots of bells and whistles, so it was funny to see an ash tray and CD player in the vehicle. I like the way the car handles. It is smooth to drive and comfortable. Not too big and not too small.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
25 people out of 29 found this review helpful. Did you?
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Very reliable and sexy sporty car

Very Peppy with the Turbo and whips up the mountains in Colorado with ease...Very good gas mileage...sleek and sporty tip car with very well laid out dashboard.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
16 people out of 16 found this review helpful. Did you?
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lemon-salesman said you wil research 1st next time

...repeatedly took to dealership for problems only to be told that was normal for that car, after all it was made by Nissan and "you will do your research next time" No repair or fix was offered after being taken for way too much for this car. I was a Mercedes only person till now.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
23 people out of 37 found this review helpful. Did you?
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Most reliable

This car is super nice, smooth and drives so well. Reliable, sleek and great performance. Love driving the car. Thank God for this new car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Maintenance Repairs?

I really like this vehicle honestly, I went to the dealer and the 2015 GLA was very smooth! I wanted to know if anyone had the car and how are the maintenance repairs on it? If any? I’m looking to get a new car but my mom is terrified of the maintenance or repairs if something was to go wrong. Any reviews?

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
1 person out of 4 found this review helpful. Did you?
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Not a luxury vehicle at all

Previously I drove the BMW 320i and the BMW X3. I had a bad experience with the BMW dealership and decided to switch to the very attentive Mercedes people. While the service is a little better at my local Mercedes dealer, the GLA cannot hold a candle to the 320i or the X3. It does not feel as solid on the road. It has very inadequate interior design, awful cupholders, controls are poorly located and hard to see. The locks do not lock flush with the door so there will be a constant bruise on the back of your left arm. The buttons to call for help (Mercedes support) are under the rearview mirror so that every time you adjust the mirror you risk dialing them up. You have to manually override the auto-shut-off feature every time you get in the car. There is no audible low fuel indicator. The car makes a loud noise to warn me that I'm about to hit something when literally nothing is there and it's a little jarring. Mercedes tech also leaves a bit to be desired. The app does not work consistently and their website is frequently down for maintenance. Also, there's almost no cargo room in this vehicle compared to the smaller 320i. I would not recommend this car to a friend over the comparibly priced BMWs.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
7 people out of 7 found this review helpful. Did you?
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Coolest car I’ve owned.

I have enjoyed the year I’ve owned this vehicle THOROUGHLY! My mom had a Mercedes station wagon, and she loved it. I wanted one to know the joy she had!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
2 people out of 3 found this review helpful. Did you?
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It's super fast and exceptionally powerful engine!

It's really standout anywhere!! Awesome exterior, luxurious interior and all convenient/premium options are built-in already. I'm a fan of Mercedes-benz, especially GLA 250. Highly recommend this car for any smart-professionals!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Beautiful Zippy and Agile

This vehicle is a beauty. I bought it for my 21 yo daughter and she absolutely loves it. It is so much fun to drive!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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