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2019 Mercedes-Benz A-Class consumer reviews

$32,500 starting MSRP
side view of 2019 A-Class Mercedes-Benz
(36 reviews)
83% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.8
  • Performance 4.4
  • Value 4.3
  • Exterior 4.7
  • Reliability 4.3
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meets my needs, and it was a very good experience on test drive last week. workers are very nice and also very humanity and dignity they showed me

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 4 found this review helpful. Did you?
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Dangerous problem

Loved driving my A220 4matic until now. Car is barely 2 yrs. old with only 14,000 miles. The car lost power in a major intersection and barely crawled to the side of the road. I tried restarting and my car would barely accelerate and would misfire - needed a tow job to the dealer. They are checking with Mercedes engineers as to the problem; they are replacing the fuel pump and not sure yet what else. Just glad I wasn't on the expressway. Now I don't have the confidence in the car and a fear of that happening again. I drove my previous C300 for 4 yrs without a single problem ever.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
10 people out of 11 found this review helpful. Did you?
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Not worth the price

This is not the excellent quality of Mercedes Benz!! A lot of plastic and poor quality! It was not made in Germany!!! I owned several Mercedes Benz!! This is as good as any of my others!!

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 3.0
  • Performance 3.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
11 people out of 18 found this review helpful. Did you?
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comfortable car

Mercedes has always been praised for its fine ride quality, and it's fully equipped to deal with everyday life. I like this car. It uses less fuel.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Car in shop all the time

This car has been in for service every 2 months. Barely has 20k miles and has been in for tire sensor twice. Sun roof malfunction twice. Recalls. Even needed new cylinder for the engine. Won't by Mercedes ever again!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
3 people out of 4 found this review helpful. Did you?
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Nice design, not great performance & build quality

I have a 2019 A220 Sedan, FWD. Have had it over 8 months now. Have 9K miles now. I am a car guy so really care about all elements of the driving experience (My last car was a 2017 Audi A3 FWD). The design of the A220 is great. I love the styling inside and out. Great tech and tons of comfort and safety options that I really like. I think the sound system is quite good (better than A3). The screens and interfaces are all great. I have the light beige interior and it always looks sharp and chic. Basically, I love looking at it. However, there is some cheap hard plastic on the interior that started rattling and vibrating by 6k miles which makes the car sound and feel cheap. I've taken it in twice to try and insulate the noises, but they persist. So even on smooth roads you hear plastic vibrating or rattling unless the music is up. My Audi was never that bad. That really downgrades the experience for me. Reminds me I got the 'cheap' Mercedes. The engine is powerful enough for what it is. Zippy and fun in general. Decent but not very impressive gas mileage. However, it is very hard to get a smooth start from a stand-still. Unless you get the gas just right it can be very jerky(A3 had a little of this too). Can really lag and buck in stop-and-go traffic if moving very slowly then accelerating normally. It is very frustrating! It has nothing to do with auto start/stop, that is ok. It's a transmission thing apparently due to dual clutch design and the turbo (I've read bits about it in other pro reviews)... Once you are rolling, it is pretty smooth and responsive. But pulling away from a full stop is very often a little jerky. That really sucks. It's smoother if you push harder for a quick take-off, but then you are always zooming and with the FWD can be easy to 'peel out', which is kinda embarrassing. So, like the cheap plastic, this downgrades the experience and makes wonder what's so great about Mercedes... Overall, I still like the car and prefer the luxury vibe and features it has over my A3(A3 was a sportier drive). It's a great size for a city (LA) and easy to park. Looks great. Nice to be in. Nice features and useful modern technology. But it has some shortcomings that already have me looking for my next car. I expect a little better from Mercedes-Benz, even if it is the 'cheap' one! So would I recommend it? I said yes but with some caveats. Really depends on what you need and want in your car... I use mine for commuting, road trips, joy riding through the hills to the beach, etc...

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
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Awesome

I've owned a few Mercedes in the past. This is not the fastest, or the fanciest, but it comes nicely equipped and is fun to drive. The only thing that is weird is how the vehicle is optioned. No XM Radio, but has Android and Apple Car Play which is a work around. Also, no headed seats. I guess Mercedes had to skimp somewhere. LED lights, sunroof, memory seats, full digital dash, keyless entry and start, and full remote telemetrics are included but I am positive at least some of those are options, but still at a 'decent' price. Vehicles drives and handles well, and more than enough power. Actually, I enjoy driving it a lot.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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My favorite car I’ve ever owned; very happy.

I had been thinking I would buy a Honda Accord but I looked up Mercedes vehicles to see what they offer these days. I gathered my courage to go to the Mercedes Benz dealership In Springfield, MO to look at them. The first car the salesman (Kenton Ice) directed me to was a new A220 4Matic. (He told me it’s called a Baby Benz.). I drove it and bought it. I LOVE IT. I’m thankful to own such a quality car. I love the way it looks ; love the way it drives. Awesome technology on it too. And it is so comfortable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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All around excellent vehicle!

Such a great fun car. Quiet, reliable, comfortable, classy, sporty and just all around love it. Sad to have to sell but can no longer afford.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Beautifully designed to fit all my needs

Comfortable love the interior , performance spot on, just the right size for me and is a very classy car, I absolutely love driving it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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