2018 Lincoln Navigator consumer reviews

motor had to be completely replaced, Lincoln/Ford would not assist even though only 1k over extended warranty 10k+ expense, Lincoln/Ford does not support its dealers, always on hold for customer service if needed

This is one of my favorite cars. The only problem with the car is the quality of the dealers. As a luxury car it is great but the dealers tend to be 3rd world. I have very few problems and love the drive and technology.

I feel safe and like a king driving this vehicle. I don't think I'll ever grow into using all the features it provides. each day we learn of a new feature that makes driving both safer and more enjoyable.

I have had nothing but problems since I got my navigator in sept 2018. First month it was in the shop for 13 out of 30 days. One electrical problem after another. I'm afraid this car is going to take over one day and kill me. So many glitches.

Fantastic vehicle. Luxury ride, quiet and the most comfortable. Tech pkg is easily understandable and operates flawlessly. Great gas milage and tremendously powerful engine. Best vehicle I’ve ever owned by far.

This is my second Lincoln Navigator I have owned. I purchased it brand new in June of 2018. In the first 18 months of ownership it spent 77 days in the shop. Mainly a variety of electrical issues that they couldn't figure out how to repair. Seats that would move on their own, hatch that would open by itself, side mirrors that would get stuck and click, and a strange sound coming from the engine at start up. Trying to resolve this will BBB and Lincoln Customers service to no avail. For a $100k car, I would expect better customer service. If you want to talk about comfort, drivability, and options, this car is top notch! Just a shame that it's had so many issues and it has sat so many days at the dealer waiting for repair vs in my driveway.

I purchased a new 2018 Navigator Premier 2wd. I didnt want large 22 inch wheels or a sunroof. The base/ premier has the same interior as the reserve minus the sunroof automatic running boards and adaptive suspension. With the standard 20 inch wheels the adaptive suspension isnt needed. It is so quiet without the large glass sunroof you barely hear the engine running. It is such a joy to drive with all the features and with 30,000 miles I have averaged 21.2 mpg. I went from the MKC and gase mileage has only dropped about 3 mpg.

I am a professional driver that puts 5000 miles a month on a vehicle so this will not pertain to most drivers, but here is my review. I love the look and comfort as do my clients but for a $70,000 vehicle there are way too many electrical issues and I do not feel great long term with this vehicle like I did my Chevrolet Suburban. Headlights and brake light went out at 10,000 miles. Radio keeps not working. Side mirrors make clicking noises. Lincoln service is TERRIBLE at least in my market. They keep my car over a week every time. Can not wait to get back to Chevy or possibly a Tesla.

This is my dream car. All the comfort and drivability one could ask for. it is beautiful inside and out. Errands are not dull now.

This car has been in the shop for mechanical and electrical failures multiple times. Since November 2018 up until May 2019 it has been at shop more than with me. Finally got it approved (after many attempts) through Lincoln’s good faith department as a lemon. Lost all trust in the new Lincoln Navigator. Such a shame since it’s a beautiful car.