2024 Lexus NX 350h consumer reviews

Great car, had a Mercedes previously, and this is far better! Quiet! Lexus dealership was very helpful in answering questions about the operation if needed.

Too many bells and whistles with a manual that was written in Japanese and translated to English-obvious translation issues. And get this…..there is a another manual for the very large manual.

I had this vehicle 2024 NX350h just under 6 months … within 6 months i had these problems 1. Engine making dragging noise even at the speed of 40m/h and outside noise inside the car even at the speed of 45m/h. Mileage is another loss as it gave me only 30m/g even this is hybrid and advertised as 40m/h I reported all these issues to dealer and Lexus corporate .. they both said the behold is performing as it is designed .. if this makes such an issue within 6 months , it’s not worth of spending $60k and calling as luxury model .. Really not worth for the money

Driving sedans all my life and changing to an SUV was a big move. This was also my first hybrid. Since I was extremely happy with my 2019 Genesis G70, my first choice was a new GV70. It test drove very nice, but the NX was more nimble and far more technologically advanced, that goes for the Volvo XC60 I was considering as well. I rely heavily on consumer reviews and the Lexus NV350h was a real mixed bag of people really liking or not liking it. I am convinced that all the bad reviews were either heavily biased or the people just didn’t know how to operate the car! The technology on this car is amazing and can be intimidating! Fortunately, in the 5 months I was waiting for the car, I downloaded the Owner’s Manual and MultiMedia Guide. Reading these really prepared me for the arrival of my NX. The Tutorial Part 1 and Part 2 on YouTube by Melissa O’Connell is a must for going over the many features of the car inside and out! The customization on the NX is incredible, but you have to be familiar with how navigate the various menus and it takes a while to digest each option. The amount of room in the NX should not be a surprise, I looked at the specifications for cargo volume and I saw for myself how much room there is before I purchased the car, for a compact SUV, there is plenty of space. My wife and I have a lot of gear we pack for trips and have no trouble finding room. I have had occasional connectivity issues, but I think a lot of that has to do with your cell service. Other cars I have owned have had the same issue. This car is everything I expected and more! After driving it for 5000 miles so far, I still get a charge out of starting the ignition and not hearing a sound and starting my drive on all electric. The transition to the gasoline engine is seamless. The fuel economy, low 40’s city, mid 30’s highway, unreal! The NX drives extremely smooth and is as quiet as any sedan I have had. The engine does not have the power as my other sedans, but that is an easy tradeoff for great fuel economy. It certainly has adequate power and quickness, the engine just makes a little more noise when passing. The instrument panel, the MultiMedia screen are all very easy to use. I have the 14” screen which really makes viewing easy. I do like the heads-up display, but don’t really use the digital mirror much, it is harder on the eyes and not as clear. If the cargo area is full of gear, the digital mirror would come in handy for better visibility. Lexus clearly goes out of its way to make this a very safe vehicle with a plethora of features. The seating is very comfortable for long trips, no fatigue or discomfort. The climate control system adds to that comfort. The run flat tires are much quieter than I thought they would be. For being a compact SUV, the standard 18” wheels look great, would not want any bigger. The compartment under the cargo mat really comes in handy for those odds and ends you don’t want to clutter the cabin with. Every feature in this car is very well thought out. About the only negative thing I can say about the NX is sunglass compartment, if the lens has any curvature to them, they will not fit, my Oakley’s and Ray Ban’s will have to find another place. With one click of the icon, I can easily get to Android Auto, but to get back to Lexus Connect, I have to do 3 clicks. Other than that, the NX 350h is without a doubt the finest automobile I have ever owned. Considering I have driven my Volvo’s, Toyota’s, Acura’s and the Genesis 40,000+ miles a year for the last 35 years, that is saying a lot!