2023 Lexus IS 500 consumer reviews

The best car I ever purchased. Beautiful and comfortable along with exceptional power and handling! Patrick Taylor did a phenomenal job putting the deal together and really went far above expectations. I highly recommend the 500 IS to anyone.

IS 500 has a great V8, stylish exterior and is reasonable value given Lexus reputation for quality and durability. Two complaints - the car is hampered by a weak 8 speed transmission. The 10 speed linked to the same V8 in the SC is so much better, the 8 speed shifts clunky and slow, struggles at times to make its gear choice and makes you want to manually shift it to overcome weaknesses. The second issue - and if you have done any research you already know - is the infotainment system. I would not buy the LC because not only does that model have the terrible touch pad, but is NOT touch screen. The IS 500 is slightly better with touch screen. Examples - in stop and go traffic the screen jumps between the map and the radar, good luck hanging up the phone (embarrassing) or easily getting to contacts. After nearly a month of daily effort to use the touch pad I am near admitting defeat. Pitiful. BUT the car is quiet, handles well, is built well with good materials and certainly has nice styling. Just be prepared and when the saleman tells you will learn the touch pad quickly doesn't drive what he is selling.